Business Development & Event Operations Manager

About the role

The Business Development & Event Operations Manager plays a vital role in driving company growth by cultivating strong client relationships and supporting seamless program execution. This position is responsible for generating new business opportunities, managing and growing existing accounts, and collaborating with internal teams to ensure client needs are aligned with operational delivery.

Responsibilities

• Cultivate new business opportunities through relationship-building, networking, targeted outreach, hotel/site visits, and client engagement.
• Identify opportunities to deepen client engagement through expanded programming, partnerships, sponsorships, and experiential enhancements.
• Anticipate client and operational needs before issues arise, ensuring a seamless experience for both internal teams and external partners.
• Support targeted growth of FUDALE-hosted events and initiatives to increase client participation and revenue.
• Travel as needed for client meetings, site visits, and industry events to strengthen business development efforts.
• Collaborate with clients and internal teams to confirm objectives, scope, timelines, and expectations.
• Aid in planning, executing, and evaluating events and client experiences (corporate events, conferences, destination programs, and creative activations).
• Coordinate with vendors, venues, and talent to support smooth, on-time execution.
• Provide hands-on, on-site support for key accounts as needed.
• Support day-to-day program operations by coordinating timelines, task ownership, and internal communication.
• Partner with the Vice President and operations leadership to ensure pricing, margins, and budgets are accurate and aligned with scope.
• Maintain organized documentation (project plans, budgets, schedules, contracts, and internal records).
• Track key outcomes and operational metrics to identify opportunities for efficiency and improved client experience.
• Develop and maintain strong relationships with clients, vendors, and partners to support long-term collaboration and repeat business.
• Serve as a primary point of contact for day-to-day client communication, providing timely updates and handling logistics questions.
• Support proposals, presentations, and post-event follow-ups, including documentation and feedback collection.
• Coordinate with operations, logistics, and event teams (including contractors) to support staffing needs, schedules, and on-site execution.
• Represent the organization at client meetings, site visits, industry events, and networking opportunities.
• Contribute to a collaborative, results-driven culture across internal teams and external partners.

Requirements

• Minimum 2+ years of experience in DMC (Destination Management Company), event sales, event management, or client management.
• Broad understanding of corporate events and experiential programs.
• A relationship-driven professional who excels at building trust with clients, vendors, and hoteliers.
• Comfortable balancing sales strategy with operational execution.
• Hospitality-minded approach with a strong sense of professionalism, urgency, and client care.
• Strong organizational, project management, and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, CRM platforms, and project management tools.
• Ability to work collaboratively across teams and with external stakeholders.
• Detail-oriented with strong problem-solving skills and sound judgment.
• Local knowledge of Las Vegas venues, hotels, entertainment, and vendors strongly preferred.
• Flexible schedule, including evenings and weekends during events.

Benefits

Full-time, salaried position starting at $70,000+ annually, plus bonus, based on experience.

Pay

$70,000+ annually, plus bonus, based on experience.

Schedule

Monday–Friday, 9:00 AM – 5:00 PM (in-office required; remote work only for pre-approved days or special circumstances).

Why Join Fudale Events?

This role offers a unique opportunity to combine business development with hands-on operational support in a fast-paced, experience-driven environment. You will contribute to company growth by developing new business opportunities, expanding existing client relationships, and helping evolve service offerings into more experiential, high-impact programs.