Business Development Director

About the role

Briefly describes the role including responsibilities and values.

Responsibilities

• Develop and execute business development strategies aligned with organizational goals and growth initiatives
• Build relationships with employers, community organizations, schools, chambers, nonprofit partners, and referral sources
• Represent Zing Credit Union at community events, workshops, employer orientations, networking events, and SEG meetings
• Generate new member, consumer deposit, business deposit, and lending opportunities
• Open new accounts and assist members through the loan application process
• Manage onboarding activities and maintain ongoing member engagement through 30-60-90 day follow-up strategies
• Track outreach activity, lead generation, conversions, campaign effectiveness, and ROI
• Utilize CRM systems and reporting tools to manage pipelines and measure success
• Collaborate with branches, marketing, lending, and operations teams to achieve growth goals
• Ensure compliance with all applicable regulations, policies, and brand standards

Qualifications

• Associate degree or equivalent industry experience
• Minimum of 5 years of experience in business development, community development, marketing, relationship management, or growth strategy
• Proven success driving customer/member acquisition, partnership development, deposit growth, or comparable business results
• Experience managing prospect pipelines, CRM systems, and performance reporting
• Strong networking, relationship-building, presentation, and public speaking skills
• Valid driver's license, current automobile insurance, a clean motor vehicle record, and reliable personal transportation

Preferred Qualifications

• Bachelor's degree in Business, Marketing, Communications, Finance, or related field
• Credit union, banking, or financial services experience
• Experience with CRM, MCIF, or member analytics tools
• Bilingual English/Spanish

Skills & Knowledge

• Business development and relationship management
• Consumer and business deposit products
• Public speaking and community engagement
• CRM systems, dashboards, and reporting tools
• Financial analysis and consultative recommendations
• Marketing and financial services compliance
• Project management and event execution
• Strong analytical and problem-solving abilities

Travel Requirements

• This is a community-facing role that requires regular travel throughout the Denver Metro area.
• Attend community events, employer meetings, networking functions, workshops, employer orientations, and partner visits.
• Maintain a visible presence in the communities we serve and represent Zing Credit Union at outreach events.
• Travel throughout the Denver Metro area is required and may include occasional evenings and weekends to support business development and community engagement activities.
• Must have a valid driver's license, current automobile insurance, and a clean motor vehicle record.
• Must have reliable transportation.
• Able to transport outreach materials, event supplies, and marketing collateral as needed.
• Able to occasionally lift and move materials weighing up to 30 pounds.