Business Development Coordinator (FT) | Administration | Ames | 2026-122

Responsibilities

• Responsible for oversight of provider outreach services and serving as a referral relations liaison for internal/external providers and healthcare organizations.
• Establish and enhance positive relationships with physicians, staff, clinic leaders, colleagues, and external resources.
• Analyze new market opportunities in accordance with McFarland Clinic’s Core Values and Behaviors.
• Explore feasibility of new service offerings and/or proposed outreach activity.
• Determine contractual arrangements, including type of agreement, frequency, scope of practice, compensation, structure for documentation and billing, guarantee base, travel comp, and credentialing need.
• Identify and coordinate operational workflows for services to begin.
• Establish and maintain internal system for shared files including contracts, policies, checklists, summary of current activity, and communication templates.
• Conduct regular check-ins for new services and established outreach, including solicitation of feedback from stakeholders, review of performance metrics, and reporting to Administration.
• Perform cost accounting adjustments monthly, payment of external rental billing, and internal equipment audit.
• Utilize Epic and other reporting tools for performance metrics and referral activities (incoming, internal, external).
• Maintain an internal database for referral contacts and mailing lists.

Requirements

• Bachelor's degree required.
• 3-5 years business development experience.

Qualifications

• Excellent interpersonal skills and effective in relationship building.
• Meet with managers, providers, and administrative leadership on a regular basis for implementation and feedback on business development/outreach services.
• Call upon and meet with healthcare leaders from hospitals and other health entities.
• Educates internal/external referring sources on expectations and benefits of referrals to McFarland Clinic.
• Travel to McFarland and Non-McF referral sources to introduce/market new McFarland providers to referral sources.
• Participate in administrative leader planning sessions.
• Market McFarland services to referral sources and develop additional referral sources through visits to referring provider offices, face-to-face introductions of new specialists, special programs, and mailings.
• Facilitate specialty outreach clinics for McFarland physicians and facilitate specialty outreach at McFarland sites for non-McFarland physicians.
• Facilitate communication and problem solving between McFarland physicians and outreach clinic sites and referral sources.
• Examine and assist with in-house referral communication.
• Monitor and report referral relations activity outcomes to Administration and/or Board of Directors and relevant physicians.

Benefits

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO.