Business Development Coordinator / Auto BDC

About the role

The Business Development Representative is responsible for receiving, processing and coordinating all incoming telephonic sales inquiries, showroom floor requests and internet queries. He/She promptly responds to sales and service requests by coordinating/collaborating with the appropriate dealership department manager.

Responsibilities

• Answer all incoming Sales Appointment calls using script
• Follow up with all non-appointment incoming sales calls
• Contact unsold showroom traffic leads using a script
• Follow up with appointments and missed appointments
• Confirm all pending appointments (sales and service)
• Follow up with aged sales leads
• Track sold vehicles
• Track and follow up with hot sheets
• Work with internet sales leads by contacting customers and getting a set appointment for a dealership visit
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Requirements

The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.

Qualifications

Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.

Benefits

• Medical - 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

Skills

The ideal candidate should have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and call center experience.

Pay

Compensation is commensurate with experience.

Schedule

This is a full-time position.