BDC (Business Development Coordinator) for Auto Sales

Responsibilities

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Strong communication skills both verbal and written

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation.
• Short/Long Term Disability
• Growth opportunities
• Employee vehicle purchase plans
• Long term job security
• Health and wellness
• Discounts on products and services