Business Development Coordinator

The Krause Auto Group has been in business for over 30 years, contributing our longevity to a focus on both customer and employee satisfaction. Our employees are valued individuals, not just numbers. We support every employee regardless of position and foster personal growth, promote from within, and celebrate individual success stories. Join us and grow with our company portfolio of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida).

Benefits

• Free health insurance option available
• 401k match options available
• HSA company match contribution
• Dental and vision insurance available
• Paid vacations, holiday pay, PTO pay
• Career advancement opportunities; promote from within
• Discounts on products and services
• Family-owned and operated
• Long-term job security

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with a collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license