Business Development

About the role

The Business Development role is the senior business leader responsible for building and scaling iSPACE’s presence in the Des Moines market. This role combines strategic business development, client leadership, and market influence—driving revenue growth, expanding key partnerships across the commercial real estate and construction ecosystem, and positioning iSPACE as a leader in integrated workplace solutions (Furniture, Architectural Walls, and Technology).

Responsibilities

• Market Development & Industry Leadership: Build and maintain relationships with:
  • i. Enterprise account owners
  • ii. Commercial real estate brokers
  • iii. Developers and ownership groups
  • iv. General contractors and project managers
  • v. Architecture and design firms
  • BD Expectations: Develop and execute a strategic business development plan to penetrate target accounts and industries
  • Generate and manage a high-quality pipeline of opportunities aligned with iSPACE’s core capabilities
  • Manage Client Accounts and Drive Growth: Responsible for overall client relationships and account growth/performance in the assigned market
  • Develop annual account plans, forecasts, and reporting for clients
  • Maintain deep understanding of clients' business models, plans, expansion/improvement initiatives
  • Cultivate relationships at management levels across client organizations
  • Identify and pursue opportunities for new divisions/facilities within existing clients to drive account growth
  • Increase contract deliverables (design services, project management, planning, research, support, training, assessments, etc.)
  • Implement and oversee annual account reviews with key clients
  • Solution Development and Project Oversight: Collaborate with Design team to create solutions that position the company to win business
  • Generate proposals for existing customers and new business opportunities
  • Act as liaison with clients, partners (architects, contractors, etc.) during initiation, presentation, and problem-solving phases
  • Manage Project Delivery and Financial Performance: Communicate and negotiate financial terms/conditions with clients based on company standards
  • Oversee projects, providing sufficient information to internal teams (Design, Project Management, Field Services)
  • Review and approve proposals/invoices for accuracy and profit margins
  • Negotiate resource allocation and project prioritization
  • Monitor competitive landscape, clients' business climate, and industry trends

Qualifications

• Bachelor's/Master's degree in business or related field with minimum 5 years office furniture or sales management experience; or equivalent experience.
• Highly proficient with Microsoft Office Suite, including Word, Excel and PowerPoint.
• Proven ability to drive growth and profitability and lead / influence teams
• Exceptional ability to guide teams, influence projects and drive results
• Strong customer focus with solution orientation
• Strong aptitude for commercial real estate
• Strong, effective communication with coworkers and clients at various levels
• Willingness and ability to work beyond a normal work schedule during peak periods to ensure client needs are met
• Valid driver’s license and a clean driving record

Benefits

• Medical, Dental & Vision Insurance
• Company-Paid Life and Disability Coverage
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Comprehensive Paid Time Off (PTO)