Business Development Associate, Flowerbuyer

Teleflora provides innovative marketing, education, and technology to ensure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to customers’ doorsteps daily. As part of The Wonderful Company family since 1979, we’ve become the world’s largest flower delivery service with more than 10,000 member florists in North America. In 2013, Flowerbuyer was acquired by Teleflora, combining traditional flower delivery with an advanced florist network. Flowerbuyer® launched in 1997 as the first North American online auction-based flower-buying site, now serving thousands of customers with over 400 growers across 5 countries.

About the role

We are seeking a self-driven, energetic, tenacious Business Development Associate for our B2B Flowerbuyer.com business, an online auction-based flower-buying site. You will help grow and develop a portfolio of business with the backing of our top-tier product, industry-wide low prices, in-house flower and logistics experts, and customer service gurus. This is an hourly plus commission position and can be remote.

Responsibilities

• Establish a high level of rapport and trust with Teleflora (and non-Teleflora) florists.
• Call upon and develop relationships with key retail florists via phone calls and Microsoft Team meetings to introduce them to our products and the significant savings available through ongoing use.
• Work with internal departments/resources to provide custom products/solutions to top accounts that have the potential to bring significant volume to your portfolio.
• Utilize appropriate order entry, call tracking, and contact management software.
• Participate in sales, product, and process training as required.
• Meet and exceed daily expectations for time on the telephone selling to florists.
• Additional duties as assigned.

Requirements

• Proven track record of entering a new industry and building a book of business.
• Ability to close and manage relationships over the phone.
• Successful track record of new lead generation and ability to overcome customer objections.
• Customer-obsessed mindset.
• Strong time management, communication, and execution skills.
• Ability to multi-task in a fast-paced, constantly changing environment.
• Strong desire to achieve and maintain high levels of both internal and external customer satisfaction.
• Hardworking, creative, open-minded, and driven demeanor with a "can do" attitude.
• PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• 2-3 years of sales experience; floral industry experience is a plus.
• Experience with outbound sales, customer relationship management, or account development preferred.
• Experience with prospecting, customer retention, objection handling, and reactivating inactive customers is a plus.

Benefits

• Thriving Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility. Includes 24/7 online physician consultations, virtual mental health resources, life coaching, engaging employee community groups, cash rewards for healthy habits, fitness reimbursements, and a library of on-demand fitness videos.
• Career Advancement Opportunities: Clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Dedicated Learning and Organizational Development department offering resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Company-wide mentorship program to connect with colleagues, share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Training that empowers employees to learn and implement concepts driving significant, positive change in the workplace.
• Building a Healthy Society: Focus on improving social determinants of health—quality education, medical care, economic mobility, and a healthy environment—to help build thriving communities.
• Giving Back to the Community: Allocate company-provided funds to up to three charities of your choice through Wonderful Giving, and participate in group service projects with Wonderful Neighbor.
• Employee Flower Gifts: Share your "Love Out Loud™" with the gift of Teleflora® flowers, hand-arranged and delivered by local florists.