Business Development Associate, Flowerbuyer

Company Description

Teleflora provides innovative marketing, education, and technology to support its member florists. Founded in 1979, it has grown into the world’s largest flower delivery service with over 10,000 member florists in North America. Flowerbuyer®, acquired by Teleflora in 2013, is an online auction-based flower-buying site that offers significant savings and top-of-the-line products.

About the role

We are seeking a self-driven, energetic, and tenacious Business Development Associate for our B2B Flowerbuyer.com business. This position involves establishing relationships with key retail florists, managing their accounts, and driving sales growth.

Responsibilities

• Establish a high level of rapport and trust with florists, both Teleflora and non-Teleflora members.
• Call upon and develop relationships with key retail florists via phone calls and Microsoft Teams meetings to introduce them to our products and the significant savings available to them.
• Work with internal departments/resources to provide custom products/solutions to Top Accounts that have the potential to bring significant volume to your portfolio.
• Utilize appropriate order entry, call tracking, and contact management software.
• Participate in sales, product, and process training as required.
• Meet and exceed the daily expectation of time on telephone selling to the florist.

Qualifications

• Proven track record of entering a new industry and building a book of business.
• Ability to close and manage relationships over phone.
• Successful track record of new lead generation and ability to overcome customer objections.
• Customer-obsessed mindset.
• Strong time management, communication, and execution skills required.
• Able to multi-task in a fast-paced, constantly changing environment.
• Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction.
• Hardworking, creative, open-minded, and driven demeanor with a "can do attitude."
• PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams.

Education and Experience

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 2-3 years of sales experience; floral industry experience is a plus.
• Experience with outbound sales, customer relationship management or account development preferred.
• Experience with prospecting, customer retention, objection handling, and reactivating inactive customers is a plus.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility.
• Career Advancement Opportunities: Clear paths for career progression and internal mobility across various business units.
• Focused Learning and Development: Extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through the company-wide mentorship program.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: Focus on improving social determinants of health, including quality education, medical care, economic mobility, and a healthy environment.
• Wonderful CSR: Invests in environmental sustainability, charitable giving, education initiatives, and innovative health and wellness programs.
• EEO is the law: Equal opportunity employer committed to diversity and inclusion.