Business Development Advisor

About the role

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.

Role Responsibilities

• Core Referral Ownership & Execution:
  • Own and grow a portfolio of referral relationships, including hospitals, skilled nursing facilities, rehab centers, senior living communities and other community partners.
  • Execute all stages of the consultative sales process, including prospecting, cold calls, follow-ups, and developing tailored solutions based on client and referral needs.
  • Actively mobilize referral partners by aligning Home Instead services to their patient/client needs, organizational goals, and care gaps.
  • Create urgency and momentum by identifying referral opportunities, asking directly for referrals and removing friction in the referral process.
  • Maintain disciplined CRM hygiene by tracking activity, outcomes and next steps. Use CRM data to diagnose performance gaps and refine outreach strategy.
• Field-Based, Relationship-Driven Selling:
  • Spend ~75% of your time in the community executing purposeful, repeatable field outreach.
  • Influence and align multiple stakeholders within partner organizations to move from interest to action to consistent referral behavior.
  • Build credibility and trust through consistent presence, consultative conversations, and value-based engagement.
• Long-Term Relationship Management:
  • Maintain the long-term engagement, and productivity of referral relationships.
  • Proactively re-energize stalled relationships to maintain forward momentum over long sales cycles.
  • Continuously reinforce Home Instead’s value proposition through outcomes, responsiveness, and reliability.
• Key Results:
  • Referral Demand Growth: Sustained growth in qualified referral inquiries from priority referral partners, Increased referral share from the highest-impact accounts within the territory, Successful reactivation of dormant or underperforming referral relationships.
  • Referral Quality & Conversion: Referrals that consistently convert to scheduled care consultations and Starts of Care, Effective partnership with intake and care teams to reduce referral friction and drop-off.
  • Execution Discipline & Reliability: Consistent follow-through on commitments made to referral partners, Demonstrated reliability, responsiveness, and loop closure across the portfolio, Accurate and timely documentation of referral activity and insights in Salesforce.
• Territory Judgment & Focus:
  • Clear evidence of prioritization, with time and effort concentrated on relationships that compound value, Measurable impact driven by focus and tradeoff-making, not equal coverage.

Leadership Principles

• Always Push: Leaders set a high bar for themselves and others. They know that mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes.
• Identify Problems: Leaders have a keen sense that an identifiable problem is present. They identify it, determine the root cause and propose a solution. Leaders ensure solutions are implemented and partner as necessary.
• GSD: Leaders make tangible progress, delivering quality and timely results. When looking at their accomplishments over the course of a month, it's staggering what they have accomplished and how much they have moved the organization forward.
• Build Trust: Leaders are forthright and ethical. They openly seek the truth and the best path forward, communicating openly, honestly and respectfully. They willingly receive and give feedback. Leaders are not dogmatic - they welcome different perspectives, experiences and identities. At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence.

Compensation

Compensation for this role is Base Salary and uncapped commission for an expected OTE range of $110,000-$120,000. This role requires ~75% travel in the field in San Francisco.