Business Career Services Manager

About the role

The Business Career Services Manager is responsible for delivering a comprehensive and industry-aligned student experience for undergraduate and graduate students in the Knauss School of Business. This position leads efforts to enhance career preparedness and development, foster professional development, and strengthen co/extracurricular student engagement.

Responsibilities

• Deliver to support students in building career readiness and provide guidance on topics such as career coaching, professional standards, and networking.
• Identify and promote internship and job opportunities while guiding students in building meaningful professional networks.
• Support students through challenges that impact academic and career progress by providing referrals to campus wellness and advising services.
• Develop scalable programming (e.g., panels, workshops, mentoring) that enhances career competencies and connects students with alumni and employer networks.
• Partner with Centers of Distinction, faculty, and other campus partners to deliver integrated programs, including orientations, career days, and skill-building workshops.
• Aid in high-impact activities such as mentorship programs, case competitions, project-based learning opportunities, industry panels, and career readiness workshops.
• Promote recruiting events and collaborate with Marketing to ensure compelling, targeted outreach in alignment with Knauss branding guidelines that drives engagement.
• Provide day-of leadership at key events to ensure smooth logistics and professional execution.
• Support student leaders in planning and executing high-impact professional development events that align with organizational goals and industry trends.
• Guide executive boards in setting strategic goals, creating semester plans, and delegating responsibilities across teams.
• Ensure continuity and compliance by coaching outgoing boards on recruitment, elections, and adherence to organizational bylaws.
• Facilitate connections between student leaders, alumni, and industry professionals to enhance club programming and event relevance.
• Track and analyze student participation in coaching, events, and student organization activities to identify trends, gaps, and opportunities.
• Collect, maintain, and assess detailed engagement records, and coaching notes.
• Use student engagement data to guide program design, outreach strategies, and resourcing decisions.
• Benchmark peer institutions and monitor evolving industry and career services trends to ensure programming remains relevant and competitive.
• For graduate-facing roles, provide coaching, tracking, and coordination for degree-related co-curricular requirements and assist in Networking and Strategic Partnership Development.
• Participate in conferences and professional development organizations to network with employers, alumni, and industry through leaders.
• Maintain partnerships with alumni, employers, and industry contacts to enhance student access to career opportunities.

Requirements

• Bachelor’s degree from an accredited college or university with preference given to business or related field.
• Minimum of 3 years of experience in programming, student services, career services, recruiting, or other related work.
• Master’s degree from an accredited college or university with preference given to business or related field.
• Minimum of 3+ years of experience in program management, student services, and/or career services in higher education.

Qualifications

• Computer literacy (Word, Excel, PowerPoint, Google Suite, Zoom).
• Experience with career services-related software (i.e., Handshake, 12Twenty, Mentor Collective).
• Ability to work with senior level industry executives as well as a broad range of undergraduate and graduate students.
• Career coaching principles and strategies.
• Career services trends and best practices.
• Experience with program planning/administration.
• Self-starter, strong sense of initiative and accountability.
• Positive attitude and professional demeanor; comfortable engaging with students, faculty, staff, alumni, and industry executives at all levels.
• Excellent interpersonal, emotional intelligence, and organizational skills.
• Public speaking, workshop facilitation, and delivering engaging presentations to diverse audiences.
• Report and presentation writing.
• Strong verbal/writing/computer skills especially in web-based technology.
• Time management and organization in balancing multiple priorities and deadlines.
• Collaborating effectively across cultures, disciplines, and departments to achieve shared goals.
• Working independently, using good judgment, initiative, and creativity.
• Flexibility and adaptability in navigating evolving priorities, organizational changes, and student needs.
• Taking ownership of responsibilities and effectively resolving problems with a solutions-oriented approach.

Skills

• Computer literacy (Word, Excel, PowerPoint, Google Suite, Zoom).
• Experience with career services-related software (i.e., Handshake, 12Twenty, Mentor Collective).
• Ability to work with senior level industry executives as well as a broad range of undergraduate and graduate students.
• Career coaching principles and strategies.
• Career services trends and best practices.
• Experience with program planning/administration.
• Self-starter, strong sense of initiative and accountability.
• Positive attitude and professional demeanor; comfortable engaging with students, faculty, staff, alumni, and industry executives at all levels.
• Excellent interpersonal, emotional intelligence, and organizational skills.
• Public speaking, workshop facilitation, and delivering engaging presentations to diverse audiences.
• Report and presentation writing.
• Strong verbal/writing/computer skills especially in web-based technology.
• Time management and organization in balancing multiple priorities and deadlines.
• Collaborating effectively across cultures, disciplines, and departments to achieve shared goals.
• Working independently, using good judgment, initiative, and creativity.
• Flexibility and adaptability in navigating evolving priorities, organizational changes, and student needs.
• Taking ownership of responsibilities and effectively resolving problems with a solutions-oriented approach.

Benefits

• Medical
• Dental
• Vision
• Retirement contribution given to you by the University
• Access to on-campus Fitness Centers

Pay

$6,041.67 - $6,458.33 per month

Schedule

37.5 hours per week. The Knauss School of Business offers two different compressed work schedule options following a 9/75 structure in which employees have 1 to 1.5 days off over every two-week period, and a hybrid option for those positions that can complete some work remotely.