Business Associate, Dermatology - Ridgewood, Full Time, Day

About the role

Performs a variety of front desk activities that support the Practice and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager. Position may require rotating to other VMG locations from time to time when necessary.

Responsibilities

• Front desk activities supporting the Practice and professional staff
• Checking-in and checking-out patients
• Essential services as directed or requested by Practice Manager

Qualifications

• High school diploma or equivalent
• Completion of formal coursework in office management, database management, or business
• Computer literacy required
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required

Skills

• Demonstrates behaviors consistent with Valley Health System Behavioral Standards and Valley Physician Services Mission and Vision Statements
• Courteous, caring, respectful, and compassionate behavior at all times
• Ability to listen and respond in a non-judgmental manner with clear expectations
• Outstanding interpersonal, service excellence behavior, and customer service skills
• Strong orientation towards the provision of high quality, cost effective, and comprehensive medical care
• Effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations
• Strong communication both oral and written to convey information clearly and concisely to persons of varied age groups, customers, and/or groups
• Ability to create, maintain, and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team
• Ability to represent the organization positively at all times
• Respect confidentiality of private healthcare, financial, and other company information at all times
• Honor commitments to the job and members of the team
• Speak constructively about co-workers and the organization
• Assume responsibility and accountability for job duties and organizational responsibilities
• Support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by customer/patient satisfaction survey scores and other organizational and System targets

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Schedule

Day shift. Location: Ridgewood, 1200 E Ridgewood Ave.