Business Applications Analyst

About the role

The Business Applications Analyst serves as a key techno-functional lead for the Hollow Metal Door Strategic Business Unit (SBU) at Allegion. This role is responsible for the overall health, optimization, and integration of core business applications across multiple manufacturing plants and distribution centers.

Responsibilities

• Interacting and partnering with key business partners to drive business initiatives and further optimize system usage and best practices within existing system functionality.
• Providing tier-2 & 3 techno-functional support for key ERP systems and related manufacturing applications across the Strategic Business Unit.
• Defining practical business system solutions driving standardization within the business work streams.
• Ensuring the "digital thread" from order entry to shop-floor completion is seamless.
• Developing and maintaining advanced reports and dashboards using Power BI, SQL, or SSRS.
• Translate complex manufacturing data into actionable insights for Plant Managers and SBU leadership.
• Identifying and implementing AI-driven use cases, such as predictive maintenance alerts, automated data validation, or intelligent demand forecasting, to improve SBU productivity.
• Assisting in scoping and executing large technology projects, including facility expansions, system upgrades, and M&A integrations.
• Owning functional tactical planning for upgrades and releases with the software vendors.
• Leading Unit Testing (UT) and User Acceptance Testing (UAT) for system changes.
• Creating and maintaining high-quality functional design documents (FDDs) and technical specifications.
• Playing an active role to support continuous improvements events providing a combined view of business and system processes.
• Providing application training and assisting with general troubleshooting support.
• Maintaining documentation of recommended business system configurations, process flows, and work instructions for key business processes.
• Partnering with matrixed IT and business teams on changes and general support and rollouts.

Requirements

• Bachelor’s degree in engineering, Business, Information Technology or related field.
• 5+ years of proven experience working within large manufacturing or distribution operations.
• 5+ years of experience working with, supporting, and/or implementing an Enterprise level ERP.
• In-depth knowledge of business functions, with heavy emphasis in Manufacturing, Warehouse Management and Supply Chain-related business, processes and practices.
• Demonstrated experience with supporting major and minor ERP upgrades and/or implementations.
• Experience developing comprehensive business requirements, functional design documents, completing impact assessments, and contributing to business cases that identify value of the change.
• Ability to work independently as well as to collaborate effectively with others in person and remotely.
• Excellent communication skills at all levels.
• Proven ability to lead and communicate orally, in written documents, and in formal presentations is required.
• Team player, change agent, and customer-driven mentality.
• Analytical approach to problem-solving, solid conceptual skills and willingness to learn, sense of urgency and commitment for a job well done.
• Strong work ethic & results oriented.
• Demonstrated ability to successfully participate in multiple initiatives simultaneously.
• Solid understanding of data integrity and audit / SOX compliance procedures.
• Experience working with and building and training AI agents to improve business processes and productivity.
• Applicable Techno-functional knowledge with Dynamics 365 Finance and Operations is a big plus.
• Basic familiarity with relational databases (MS-SQL, DB2/400) and on-prem and cloud concepts.
• Understanding of integrations (API’s, middleware platforms) used to connect different business systems.
• Experience and understanding of Cyber Security best practices in the Manufacturing Operations space.
• Comfortable using SQL, PowerBI and other tools to work with data for ad hoc analysis.
• Comfortable working with Project Management tools and Azure DevOps for planning and documentation.
• Experience and understanding of DriveWorks and Merlin MES software is a plus.
• Experience in the Hollow Metal Door or Steel Fabrication industry, including knowledge of products and custom configurations is a plus.
• Travel required up to 20%.

Qualifications

• Legal authorization to be employed in the United States.

Skills

• Enterprise level ERP experience.
• ERP upgrade and implementation experience.
• Data analysis and reporting skills.
• Project management and execution skills.
• Communication and collaboration skills.
• Problem-solving and analytical skills.
• Technical proficiency with Power BI, SQL, SSRS, and Dynamics 365 Finance and Operations.
• Experience with relational databases and project management tools.
• Understanding of cybersecurity best practices in manufacturing operations.
• Experience with DriveWorks and Merlin MES software.
• Knowledge of Hollow Metal Door or Steel Fabrication industry.

Benefits

• Health, dental, and vision insurance coverage.
• Unlimited Paid Time Off.
• 401K plan with a 6% company match and no vesting period.
• Tuition reimbursement.
• Voluntary wellness program.
• Employee discounts through Perks at Work.
• Community involvement and opportunities to give back.
• Opportunities to leverage unique strengths through CliftonStrengths assessment & coaching.

Pay

This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $90k-$150k. The actual compensation will be determined based on experience and other factors permitted by law.

Schedule

Allegion offers a dynamic hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work.