Business Applications Administrator

Job Responsibilities

• Handle day-to-day admin: user provisioning, roles and permissions, saved searches, workflows, custom fields and forms, dashboards.
• Write and tune SuiteQL queries for reporting and data analysis.
• Troubleshoot user issues, work with our NetSuite consultant on larger enhancements, and maintain sandbox/production hygiene.
• Contribute to segregation-of-duties reviews and user access reviews.
• Support user management, profiles/permission sets, page layouts, flows, reports, and dashboards.
• Partner with our Salesforce Admin on releases, sandbox refreshes, and data quality.
• Aid in sales operations requests and light configuration work.
• Design, build, and maintain integrations between NetSuite, Salesforce, and other business systems using REST/SOAP APIs and Celigo.
• Own the health of existing integrations — monitor, alert, document, and remediate failures.
• Apply security best practices to every integration: credential storage, least-privilege service accounts, token rotation, logging.
• Contribute to AI-enabled automation projects (Claude integrations, agentic workflows) that reduce manual work across the business.
• Identify opportunities to simplify or automate repetitive admin tasks.

Requirements

• 3–5 years administering NetSuite in a production environment, including SuiteQL, saved searches, workflows, and role/permission design.
• Working knowledge of Salesforce administration (Trailhead Admin-level or equivalent hands-on experience).
• Demonstrated integration experience — you've built and maintained system-to-system integrations using REST/SOAP APIs, middleware (Celigo, Boomi, Workato, MuleSoft), or workflow tools like n8n, Zapier, or Power Automate.
• Comfort reading and writing scripts or expressions (JavaScript, SuiteScript basics, JSON) to debug and extend integrations.
• Strong sense of ownership: you document your work, communicate clearly with non-technical stakeholders, and treat production systems with care.

Preferred Experience

• NetSuite Administrator or SuiteFoundation certification.
• Salesforce Administrator certification.
• Experience with n8n.
• Exposure to AI/LLM integrations (Claude, OpenAI APIs, agentic workflows, prompt engineering).
• Experience in a multi-entity or multi-subsidiary environment.
• Familiarity with SOX-adjacent controls, SOC 2, or ISO 27001.