Business Analyst - Work Management - Greensburg Corporate Center

Responsibilities

• Designing, building, and optimizing relational databases, custom macros/modules, and automation tools within the Microsoft Office suite (specifically Access and Excel).
• Translate complex business requirements into clean, scalable, and user-friendly automation solutions.
• Create intuitive, user-friendly GUIs, forms, dashboards, and reporting interfaces for non-technical end-users.
• Analyze and upgrade existing legacy databases, spreadsheets, and VBA applications to improve performance and stability.
• Write technical documentation and user guides for the tools and scripts.
• Facilitating recurring meetings to discuss the work plans.
• Collecting agreed upon target changes for remaining work and remaining absences via recurring meetings and collaboration with key stakeholders.
• Entering collected data into a change log and providing to the database administrator for implementation in the database.
• Preparing, publishing, and/or distributing WMO Consolidated Planning reports as needed.
• Promoting safety and safe work practices.
• Supporting and championing Consolidated Planning systems and processes for FirstEnergy Utility Operations.
• Filling a supporting role to management and business partners following well-defined practices while providing a consistent level of service, continuous support and proactive involvement.
• Recommending and developing solutions to issues and assignments.
• Identifying and supporting process improvement activities and efficiencies through collaboration with other corporate departments (Engineering as an example).
• Anticipating and meeting internal and external customer needs.
• Conducting business-specific research, and analyzing work plan data, interpreting results, and assisting in implementation activities for corrective action when necessary.
• Participation in the development of WMO Consolidated Planning programs and policies.
• Travel to meetings, trainings, etc. is possible on occasion but should be considered very infrequent in nature.

Qualifications

• At the Assistant Business Analyst Level: Two or four year degree of Science in STEM fields: Computer Science, Engineering, Mathematics, Physics, Software Development, Programming, Data Science/Analytics, Information Technology or related field (or equivalent practical experience).
• Certificate in Computer Science Related field will be considered.
• Strong understanding of relational databases, SQL, and data modeling.
• Advanced knowledge of Microsoft Access (Required), Microsoft Excel (Required), and TOAD (Tool for Oracle Application Developers) (Preferred).
• Detail-oriented and analytical VBA Designer/Developer to streamline business operations by automating and optimizing existing processes.
• Strong collaboration skills and ability to build relationships with key stakeholders.
• Ability to analyze, interpret, and make recommendations based upon analytics.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong problem-solving, analytical, and logic skills.
• Questioning attitude and willingness to challenge the status quo.
• Must be able to maintain confidentiality, work independently and /or in teams, and demonstrate strong decision-making capabilities.
• Models FE core values and behaviors.
• Basic analytical, critical thinking, problem-solving and decision-making skills are necessary with proven ability to work effectively in a team environment.
• Actively seek ways to build challenges and add value within scope of assignments.
• Awareness of changes to tasks, processes, and procedures that impact the organization.
• Deeper knowledge or requirements listed above for the Associate Business Analyst level.
• Bachelor’s degree of Science in STEM fields: Computer Science, Engineering, Mathematics, Physics, Software Development, Programming, Data Science/Analytics, Information Technology or related field (or equivalent practical experience) with a minimum of 4 to 7 years relevant work experience or, in lieu of a degree, a minimum of 7 years of relevant work experience.
• Advanced knowledge of analyzing data to deliver recommendations.
• Ability to communicate to different levels of upper leadership, representing the Voice of the Employee.
• Bachelor’s degree of Science in STEM fields: Computer Science, Engineering, Mathematics, Physics, Software Development, Programming, Data Science/Analytics, Information Technology or related field (or equivalent practical experience) with a minimum of 7 years relevant work experience or, in lieu of a degree, a minimum of 10 years of relevant work experience.
• Independent thought driver that leads collaborative efforts.