Business Analyst - Technology Operations & Governance Analyst - Remote US

About the role

This role will be responsible for defining and documenting processes & procedures related to the organization's technology operations. This includes supporting areas where processes/procedures need to be established or improved, analyzing existing processes, and recommending changes to ensure efficient and effective operations.

Responsibilities

• Partner with business and technology leadership to implement processes for managing and tracking software development teams.
• Analyze and implement improvements to the Technology System of Delivery (SoD).
• Manage change within the SoD, ensuring all changes are implemented in a secure and compliant manner, adhering to relevant regulations and internal policies.
• Create and maintain a repository for storage and communication of standard processes and procedures in SharePoint.
• Coordinate activities among team members and other relevant stakeholders, providing regular updates on project progress, milestones, and potential challenges to stakeholders.
• Identify and assess project risks, developing mitigation plans and proactively addressing issues and obstacles that may impact project delivery.
• Work with Portfolio, Capability and Delivery teams to create queries or metrics in Azure DevOps (ADO) to improve insights.
• Advocate for the use of automation to streamline repetitive tasks and improve overall efficiency.
• Other activities as may be assigned by your manager.

Requirements

• Bachelor’s degree or equivalent from four-year College or technical school or equivalent combination of education and experience.
• Entry level professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent.
• Familiarity with Scrum/Agile methodologies. Agile certifications a plus: PMI-ACP, CSM, SAFe.
• Experience using Azure DevOps (preferred) or Jira for managing work tasks.
• Experience with process documentation tools such as Visio or Blueworks Live.
• Experience with Microsoft Office Suite.
• Experience working remotely and household setup conducive to remote work.
• Understanding of software development life cycle models and knowledge of both agile and traditional project management principles and practices.
• Excellent written and verbal communication.

Qualifications

• Entry level professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent.
• Familiarity with Scrum/Agile methodologies. Agile certifications a plus: PMI-ACP, CSM, SAFe.
• Experience using Azure DevOps (preferred) or Jira for managing work tasks.
• Experience with process documentation tools such as Visio or Blueworks Live.
• Experience with Microsoft Office Suite.
• Experience working remotely and household setup conducive to remote work.
• Understanding of software development life cycle models and knowledge of both agile and traditional project management principles and practices.
• Excellent written and verbal communication.

Benefits

The annual full time base salary range for this role is $52,000.00 - $70,000.00. Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval.

Pay

SitusAMC offers a competitive annual full time base salary range of $52,000.00 - $70,000.00. Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval.

Schedule

Full-time position.

Skills

• Scrum/Agile methodologies.
• Azure DevOps (preferred) or Jira for managing work tasks.
• Process documentation tools such as Visio or Blueworks Live.
• Microsoft Office Suite.
• Software development life cycle models and knowledge of both agile and traditional project management principles and practices.
• Excellent written and verbal communication.

Benefits

• PTO and paid holidays.
• Various benefit plans, including medical, dental, vision, life, disability insurance and 401K.

Pay Transparency Nondiscrimination Provision

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.