Business Analyst / SME

Educational Requirements

• BA / SME - The candidate should have education and publishing experience.
• CRM experience is mandatory and Sales Force is preferred.

Responsibilities

• Understand the requirements from clients/ functional consultants
• Participate in client calls and seek clarifications
• Create requirements traceability matrix
• Provide inputs during creation of operational concepts and scenarios
• Perform requirements feasibility with regards to testing and implementation
• Analyze nonfunctional requirements
• Provide guidance to team members and guide projects through the course of coding, quality control, deployment, maintenance and support