Business Analyst II, Underwriting

Responsibilities

• Serve as the subject matter expert of proprietary IT rate and form editor tools.
• Conduct User Acceptance Testing for various rating system enhancements and updates.
• Communicate and interact with various disciplines within AmTrust on changes and enhancements that could impact data, workflow, and functionality.
• Provide project status to upper management and delivery managers.
• Act as a primary liaison between MGA users and IT project/delivery teams.
• Analyze and identify system and user experience issues and work with IT to successfully resolve.
• Build workflow documents in support of functional system enhancements.
• Interact professionally with both external clients and internal business partners within the company.
• Deliver system training to external business partners via training manuals, Teams calls or in-person.

Qualifications

• 3-5 years of relevant experience, preferably in the P&C insurance industry.
• Supreme attention to detail and multi-tasking skills required.
• Ability to document, analyze, and identify business and system process gaps.
• Ability to communicate effectively with both business and technical staff and convey complex ideas both verbally and in written form to all levels.
• Flexible team player, who can work in a fast-paced environment, with an appreciation of ever-changing priorities.
• Ability to work independently as well as collaboratively on various projects.
• Demonstration of timely finalization of deliverables.
• Able to professionally manage challenging situations.
• Must be proficient in Word, Excel and PowerPoint, with SQL knowledge preferred.
• Knowledge of ISO rates, information, and tables is a plus.
• Strong problem-solving skills, with the ability to pivot to competing priorities.

What We Offer

• Medical & Dental Plans
• Life Insurance, including eligible spouses & children
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off