Business Analyst

Responsibilities

• Understand the business needs within an M365 environment, to bring value to on-going projects or implementations while helping to direct and support the delivery team execute the agreed upon services.
• Build and deliver polished executive documentation including business requirement documents, user guides, onboarding instructions and other artifacts related to operating on O365 environment.
• Conduct interviews with the customer as well as attend workshops/meetings with Planet SMEs to prepare and update the required documentation for the project.
• Gather and document functional and user experience requirements (stakeholder analysis – Identify and analyze stakeholders who may be impacted by the change and access their impact, participation, and needs throughout the business analysis activities).
• Aid in expanding Planet’s portfolio to standardized offerings through the development and documentation of case studies, and playbooks that can be provided to prospects.

Qualifications

• 5 years of experience in supporting Information Technology projects;
• Bachelor’s Degree with preferred proficiency in Microsoft 365 (O365) to manage projects and communicate with stakeholders;
• Experience integrating AI technologies into daily work activity to improve outcomes and efficiencies;
• The knowledge to be proficient in inventing processes or systems needed to implement changes and have complex problem-solving skills;
• Understanding the business domain and specific problems that software is targeting and use an adaptive approach (learning, discovery, feedback loop) to decision making;
• Previous experience creating and delivering executive level presentations as well as polished, detailed requirements documents;
• Ability to produce a RACI matrix – Responsible, Accountable (approving the results), consulted (providing input) or informed of the completed item after it has been completed;
• Develop UI wireframes and functional workflows, as needed;
• Drive adoption and integration through well-planned on-boarding, integration, and knowledge transfer experience;
• Experience participating in RFP/RFI review process is a big plus;
• AI-900 Certification

Pay

Salaries for BAs at Planet Technologies range from $110,000 and $195,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc.