Business Analyst II

PURPOSE OF THE JOB

Essential Duties And Responsibilities

• Partners with business leaders to align IT initiatives with business strategy.
• Acts as an intermediary between the business community and the technical community.
• Elicits, analyzes, and documents detailed business requirements, understand business processes and relevant technology for business initiatives.
• Edits the IT organization on the direction of the business.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• Captures input from various stakeholders, negotiates priorities, resolves conflicts, and builds consensus.
• Possesses expertise in the business unit(s) they support as well as an understanding of the IT organization’s systems and capabilities.
• Applies insurance and information system knowledge to assist business in improving workflow and improving the cost-effective utilization of insurance systems.
• May assist with test planning and tests configuration changes and RICEFs.
• Achieves the strategic vision and operating platforms that define the people, processes, tools, and technology.
• Works with business Product Owners to create and maintain an operating plan.
• Conducts user acceptance testing and may conduct functional unit testing and integration testing.
• Facilitates communication between IT and business stakeholders/Product Owners to ensure that projects are delivered on time and within budget.
• Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Provides insurance and technical support to IT staff.
• Implements new systems/solutions, enhancements, and maintenance of installed systems.
• Documents user manuals to describe application installation and operating procedures.
• Participates in and contributes to design sessions in prototyping new or existing systems.
• Works to continually enhance business processes, operations, and information process flow.

Supervisory Responsibilities

This role does not have supervisory responsibilities.

Education And Skills

• Bachelor's degree from four-year college or university preferred with a major or emphasis in Computer Science, Information Technology, or related field.
• Minimum 2 years of relevant technical or business work experience; or equivalent combination of education and experience required.
• Minimum 2 years of related experience in business analysis required.

Certificates, Licenses, Registrations

• Certified Business Analysis Professional (CBAP), Information Technology Infrastructure Library (ITIL), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) certifications and domain expertise preferred.
• Insurance certifications Chartered Property Casualty Underwriter (CPCU) and/or Associate in Risk Management (ARM) preferred.

Knowledge And Skills

• Knowledge of insurance preferred.
• Strong analytical skills, ability to create compelling business cases; ability to provide input for cost/effort estimates and financial analysis.
• Team-oriented focus; ability to conduct effective meetings with business and project teams; ability to create and interpret user needs into specifications, user stories, flowcharts, UML diagrams, etc.
• Hightly competent in reading, analyzing, and interpreting technical industry-related journals and DOI filings.
• Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards.
• Knowledge of Modeling Techniques: Object Orientation analysis, UML (e.g. Use Cases, Activity Diagrams).
• Good understanding of data management and database concepts.
• In depth understanding of the various software development lifecycles (e.g. Scrum, Waterfall and/or Hybrid) and demonstrated experience in writing software requirements and test specifications.
• Intermediate knowledge of SQL and intermediary working knowledge of excel (e.g., Data cleaning, manipulation, and reporting).
• Working knowledge of API standards for communicating and integration between applications.

Physical Requirements

• This job operates in a professional office environment.
• The employee is regularly required to talk or hear.
• The employee frequently will sit, stand, walk, and bend during working hours.
• Requires manual and finger dexterity and eye-hand coordination.
• May be required to lift light objects.
• Requires normal or corrected vision and hearing corrected to a normal range.

Work Environment

• This position operates in an office environment and requires the frequent use of computer, telephone, copier and other standard office equipment.

Why Join ICW Group?

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off
• Paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%
• ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.

Job Category

IT

Job Type

Full time

Req ID

JR101481