Business Analyst for AI Ops

About the role

This position is responsible for managing the company's social media presence and engaging with customers through various platforms.

Responsibilities

• Develop and execute social media marketing strategies to increase brand awareness and customer engagement.
• Monitor and respond to customer inquiries and feedback on social media platforms.
• Create and curate content that aligns with the company's brand voice and objectives.
• Analyze social media performance metrics to inform future strategy adjustments.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field.
• 2+ years of experience in social media management or a similar role.
• Strong understanding of digital marketing principles and analytics tools.
• Excellent written and verbal communication skills.
• Proficiency in social media management tools such as Hootsuite, Buffer, and Instagram Insights.

Qualifications

• Experience with SEO and content optimization.
• Knowledge of Google Analytics and other web analytics tools.
• Ability to work independently and manage multiple projects simultaneously.
• Passion for technology and staying updated with the latest trends in social media.

Skills

• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Good problem-solving and decision-making abilities.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.

Pay

$50,000 - $60,000 annually.

Schedule

Full-time, Monday to Friday, 9 AM to 6 PM.