AI Business Analyst
About the role
MCI is seeking a strategic and analytical AI Business Analyst to bridge the gap between business needs and AI-driven solutions. This role is responsible for identifying opportunities where AI can improve business performance, gathering requirements, supporting solution design, and ensuring AI initiatives deliver measurable value.
Responsibilities
- Identify business needs and translate them into AI solution requirements.
- Conduct stakeholder interviews and workshops.
- Gather, analyze, and document business requirements.
- Develop functional and non-functional specifications.
- Support solution design and validation activities.
- Identify opportunities to leverage AI technologies.
- Evaluate business processes for AI and automation opportunities.
- Develop business cases and value assessments.
- Support feasibility and impact analyses.
- Recommend AI-driven improvements.
- Build strong relationships across business and technology teams.
- Facilitate communication between stakeholders and technical teams.
- Manage requirements throughout the project lifecycle.
- Support decision-making and prioritization activities.
- Ensure alignment between business objectives and solution outcomes.
- Contribute to successful AI project execution.
- Assist with testing, validation, and user acceptance activities.
- Support implementation and change management efforts.
- Monitor project outcomes and benefits realization.
- Identify opportunities for optimization and enhancement.
- Provide insights that support AI adoption and operational excellence.
- Develop reports, dashboards, and business insights.
- Track project performance and business outcomes.
- Support continuous improvement initiatives.
- Promote best practices in business analysis and AI adoption.
Requirements
- Bachelor's Degree in Business, Information Systems, Computer Science, Technology, Operations Management, or a related field.
- Minimum 3 years of experience in business analysis, process improvement, consulting, operations, or related disciplines.
- Experience gathering and documenting business requirements.
- Strong analytical, critical-thinking, and problem-solving abilities.
- Experience facilitating stakeholder workshops and meetings.
- Ability to translate business needs into technical requirements.
- Strong communication and presentation skills.
- Experience working with cross-functional teams.
- Knowledge of project delivery and business analysis methodologies.
- Strong organizational and documentation abilities.
- Ability to manage multiple initiatives simultaneously.
- Experience supporting technology or transformation projects.
Qualifications
- Nice to Have:
- Experience supporting AI, machine learning, or automation initiatives.
- Business Analysis certifications such as CBAP, CCBA, or PMI-PBA.
- Knowledge of Generative AI technologies.
- Experience with process mapping and workflow analysis.
- Familiarity with Agile delivery methodologies.
- Experience developing business cases and ROI models.
- Exposure to data analytics and reporting tools.
- Experience supporting enterprise transformation programs.
Skills
- Strategic thinking and analytical skills.
- Excellent communication and collaboration abilities.
- Project management and leadership skills.
- Technical understanding of AI and automation.
- Ability to work independently and as part of a team.
Benefits
MCI offers a competitive benefits package which includes health insurance, retirement plans, paid time off, and more. We also offer a comprehensive training and development program to help you grow your career with us.
Pay
The salary range for this position is $80,000 - $120,000 annually, depending on experience and qualifications.
Schedule
This role is typically full-time, with flexible working hours to accommodate your needs.
Benefits
MCI offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. We also provide ongoing training and development opportunities to support your growth within the company.