Business Analyst

Job Description & Responsibilities

The State Agency (AMA) is preparing for a major transition from a monolithic system to a modern system and platform. This project involves working with multiple vendors and may include various project methodologies. The project must comply with federal standards and regulations such as MITA, CMS Seven Conditions and Standards, OBC, Cures Act, and HITECH act.

The AMA is moving towards procuring software that meets business needs instead of custom software development. This requires the Business Analyst to be familiar with contracts, business processes, and requirements. The AMA is seeking a Senior Business Analyst to join the Medicaid Enterprise Systems (MES) team. The Business Analyst will collaborate with a dynamic team in a fast-paced environment. Key responsibilities include:

• Reviewing and approving artifacts related to the program, project, or software
• Interacting professionally with a diverse group of executives, managers, and subject matter experts
• Supporting business areas and ensuring they understand vendor-proposed solutions
• Working closely with vendors and the Project Management Office (PMO) vendor

Required Skills

• Understanding contract monitoring for development, configuration, and operational activities
• Reviewing and following processes and procedures for a program with multiple vendors
• Working with multiple vendors and multiple teams
• Reviewing program, project, or software artifacts developed by multiple vendors and commenting or approving
• Interacting professionally with a diverse group of executives, managers, and subject matter experts
• Performing standard project functions such as creating documents or presentations, scheduling meetings, producing meeting minutes, disbursing reports, tracking artifacts, issues, and action items
• Providing business and requirements oversight
• Understanding all phases of a project management and software development life cycle
• Supporting multiple software development methodologies or software configuration activities
• Assisting with CMS reporting and certification process
• Maintaining project assets, communications, and tracking items to completion
• Identifying and reporting on abnormalities or variances
• Excellent and effective stakeholder management skills
• Excellent written and verbal communications and presentation skills
• A team player with strong interpersonal skills to build team rapport
• Excellent research capabilities
• Ability to multitask in an environment with multiple conflicting priorities
• Strong analytical, problem-solving, data, and business process analysis and design skills
• Ability to adapt and work in a fast-paced and dynamic group environment
• Ability to manage complexity well and demonstrate experience managing across functions to accomplish large-scale goals
• Understanding all phases of a project management and software development life cycle and having knowledge of multiple project management methodologies
• A result-driven, independent thinker and initiative individual who is detail-oriented, meticulous, and capable of handling large amounts of information
• Ability to work independently with minimal direction from State or other team members
• Experience using and working with virtual and in-house team members

Preferred Skills

• Strong interpersonal skills to build team rapport
• Excellent verbal and written communication skills
• Ability to work independently with minimal direction from State or other team members
• Ability to work under pressure/deadlines
• Strong analytical and critical thinking skills
• Exceptional research and reporting skills

Experience Required

• 7 years of experience as a Senior Business Analyst with 3 years working on business process modeling and management
• 5 years of experience in MMIS or domain knowledge of Medicare, Medicaid, or major healthcare payers
• 2 years of experience with multi-vendor projects
• Expert/advanced experience in using tools like Visio, MS Project, Office 365, Webex/Teams

Education Desired

• Bachelor's degree in business administration or another related field