Business Analyst

Responsibilities

• Collect, review, analyze, manage, system and user requirements from executive leadership and translate them into documentation, presentations, or draft analysis.
• Analyze business processes for gaps and document those gaps using Standard Operating Procedures or workflow diagrams.
• Leverage analytical techniques such as Return on Investment, Business Case Analysis, Decision Analysis and Resolution (DAR) to facilitate optimal business decisions within the organization.
• Experience in creating diagrams such as activity diagrams, flow diagrams, etc.
• Research solutions to increase work efficiency.
• Able to operate in a complex environment of multiple projects and stakeholders and to participate in several projects simultaneously.
• Knowledge of the partner and product lifecycle process.
• Perform solution assessment and validation (support of user acceptance testing, defect and issue reporting, etc.).
• Ensures that delivery of project requirements meets the requirements defined by the business customer.
• Establishes knowledge of client business challenges and priorities to translate into opportunities.
• Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
• Help deliver presentations to clients and management teams.
• Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.
• Improve systems or processes by studying current practices, identifying process improvements, and designing modifications.
• Follows and executes against the specific business analysis requirements as defined by the business organization.
• Helps to establish the critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria.
• Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met.
• Helps establish project test strategy, methodologies, test plans as well as assist with test execution.
• Provides weekly status reports; monthly updates highlighting the risks in the projects/tasks.

Qualifications

• Bachelor's Degree and 3 to 5 years of relevant experience.
• Versatility and ability to be successful working cross functionality across all departments of an organization (Finance, IT, Operations, Quality).
• Proven ability to produce high quality results (documentation, presentations, etc) with significant attention to detail.
• Excellent communication and presentation skills with technical and non-technical users across different levels of the organization.
• Ability to operate independently with minimal guidance.
• Experience working in large-scale system implementations with exposure in all phases of a project (from requirements through deployment).
• Evidence of business acumen to communicate effectively with business during day-to-day operations and delivery of IT services.