Business Analyst

Key Responsibilities

• Elicit, analyze, validate, and document business and functional requirements for initiatives of medium to high complexity.
• Collaborate with business, product, technology, and operations teams to design effective and scalable solutions.
• Develop and maintain process maps, functional specifications, user stories, and acceptance criteria.
• Act as a subject matter expert for assigned functional domains and provide analytical input across initiatives.
• Support project delivery through impact analysis, testing coordination, defect triage, and post-implementation reviews.
• Drive process improvement initiatives using data analysis, metrics, and best practices.
• Ensure complete alignment with internal policies, governance standards, and audit requirements.
• Mentor and guide junior analysts on analysis standards, documentation quality, and stakeholder management (for senior roles).

Skills & Competencies

• Strong business and process analysis capabilities
• Ability to translate complex business needs into clear requirements
• Stakeholder management across business and technology teams
• Data analysis and reporting skills
• Knowledge of SDLC, Agile, and Waterfall methodologies
• Excellent written and verbal communication skills
• High level of ownership and ability to work independently on complex initiatives