Business Analyst

Roles & Responsibilities

• Lead the design, development, and troubleshooting of Documentum applications, ensuring high performance, scalability, and security.
• Design and implement customized solutions using Documentum Content Server, D2 Config, D2 Classic, D2 Smart View, Brava, CTS, xPlore, and DFC Client.
• Oversee platform upgrades and migrations, including data migration, version upgrades, and architecture reconfiguration.
• Architect and configure Documentum workflows, business rules, and lifecycle management solutions.
• Implement best practices for Documentum security, including user roles, permissions, and access controls.
• Design and develop REST APIs for Documentum and other ECM platforms, utilizing the Spring Framework.
• Integrate Documentum with external systems and third-party applications via REST APIs.
• Troubleshoot and resolve issues related to API performance, security, and integration.
• Leverage AWS services such as EC2, ECS, RDS, ALB, SSM, SQS, SNS, Lambda, and AWS SDK for scalable and resilient ECM solutions.
• Manage and optimize AWS deployments, review configurations, security policies, and analyze logs to ensure the reliability of cloud-based ECM applications.
• Troubleshoot and resolve complex cloud infrastructure issues, including system outages, network failures, and performance bottlenecks.
• Lead and contribute to Agile development teams, ensuring adherence to Agile principles and practices.
• Participate in sprint planning, stand-ups, retrospectives, and code reviews to maintain high code quality and alignment with project objectives.
• Collaborate closely with product owners, business analysts, and other stakeholders to gather requirements and deliver on-time, high-quality ECM solutions.
• Serve as the primary technical consultant for clients, translating business needs into technical ECM solutions.
• Provide high-level support to resolve issues, optimize performance, and ensure long-term scalability of the ECM systems.
• Deliver technical presentations and documentation to both technical and non-technical stakeholders.

Required Skills

• 15+ years of experience working with Documentum and related ECM products (Content Server, D2 Config, D2 Classic, D2 Smart View, Brava, CTS, xPlore, DFC Client).
• Strong understanding of Documentum architecture, object model, and security.
• Experience with Documentum platform upgrades and migrations, including version upgrades and data migrations.
• 2+ years of experience implementing REST APIs using the Spring Framework, preferably for Documentum or similar ECM platforms.
• 3+ years of experience working with AWS services, including EC2, ECS, RDS, ALB, SSM, SQS, SNS, Lambda, and AWS SDK.
• Skilled in troubleshooting AWS deployments, reviewing configurations, security policies, and analyzing logs.
• Experience with OpenText and integrating it with Documentum or other enterprise systems.
• Experience working in an Agile environment, with a deep understanding of Agile principles and practices (e.g., Scrum, Kanban).
• Proficient in Java, Documentum Foundation Classes (DFC), SQL, and other relevant programming languages.
• Solid understanding of enterprise security, including encryption, access controls, and compliance standards (e.g., GDPR, HIPAA).
• Ability to work independently as well as in a collaborative team environment.
• Excellent communication skills, both written and verbal, with the ability to engage with technical and non-technical stakeholders.