Business Analyst

General position summary

Work collaboratively with the Business Unit Leaders to review, analyze and evaluate business systems and user needs in a matrix organization. Document requirements, define scope and objectives and formulate systems and reports to support the overall business strategies.

Essential Duties & Responsibilities

• Determine operational objectives by studying business functions and trends - gather information; evaluate output requirements and formats and create supporting reports
• Create workflow charts and diagrams; study system capabilities; write specifications to encapsulate the business service delivery needs
• Work closely with team members to identify opportunities to improve productivity, scalability and profitability of the Business Unit - study current practices, industry trends and identify needs, with a focus on the short and long-term business goals
• Recommend controls by identifying problems; writing improved procedures
• Maintain project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the Business Unit
• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
• Conduct daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Suggest changes to Senior Management using analytics to support recommendations - actively participate in the implementation of approved changes
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational challenges

Requirements

• Transportation and Logistics Experience
• Supervisory Responsibilities: Requires the need to manage groups of people, facilitate meetings and oversee Subject Matter Experts to complete assigned tasks

Qualifications

• Bachelor’s Degree or equivalent work experience
• Education: Project management engagements, Business requirements documentation skills and/or participation requirements delivery, PMP, CAPM, or CBAP certification or demonstrated knowledge of BABOK helpful

Skills

• Microsoft Office Suite
• Advanced Excel
• BI tools
• SQL
• Experience with ERP/financial systems
• Process mapping experience using Visio or other mapping application

Physical/Environmental Demands

• Cubicle working environment
• Noise level in the work environment is usually moderate
• Activity: Stand - Under 1/3 Time, Walk - Under 1/3 Time, Sit – Over 2/3 Time, Use hands to finger, handle, or feel - Over 2/3 Time, Reach with hands and arms – under 1/3 Time, Climb or balance – None, Stoop, kneel, crouch or crawl – Under 1/3 Time, Talk or hear – over 2/3 time, Taste or smell – None, Other - None
• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials
• Specific vision abilities required by this job include close vision and ability to adjust focus

About the Role

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.