Jobs · OTHR · New York

Business Analyst

MLabs · New York, NY · 2 wk ago
HybridOTHR$150k–$175k/yrFull-time

About the role

The successful candidate will play a pivotal role in translating the intricate workflows of institutional loan markets into innovative, scalable software products. This is a hybrid position requiring three days per week onsite in New York City and is not eligible for fully remote work.

Key Responsibilities

  • Architecture: Synthesize complex, ambiguous, and sometimes conflicting inputs from clients and subject matter experts into highly granular, testable functional specifications and clear acceptance criteria.

  • Specification Ownership: Author comprehensive functional design documents tailored to support both engineering execution (development and testing) and long-term, reusable product documentation.

  • Quality Assurance & UAT Leadership: Establish robust testing frameworks, translate product use cases into formal test plans, execute comprehensive feature and integration-level testing, and manage defect triage directly with engineering to ensure product readiness for User Acceptance Testing (UAT).

  • Interface Collaboration: Partner with product design teams to develop wireframes and mockups, ensuring engineering teams have exact visual and behavioral guidance for user interfaces.

  • Client Engagement & Support: Participate in institutional client workshops and support calls, effectively communicating in the client's domain language, triaging incoming support requests, and translating field feedback into product iterations.

  • AI-Driven Workflow Optimization: Utilize AI productivity tools to accelerate the generation of specifications, documentation, and test cases, applying sharp editorial judgment to ensure high-quality and trustworthy outputs.

Requirements

  • Professional Experience: Approximately 4-5 years of dedicated experience owning product requirements through the full testing lifecycle within technology consulting, management advisory, systems implementation, or an in-house product environment.

  • Technical Skill Set: Proven proficiency in requirements elicitation, validation, gap analysis, requirements traceability, functional specification writing, and UAT planning/defect triage.

  • AI Literacy: Demonstrated fluency leveraging AI tools to optimize documentation and testing workflows, combined with the editorial judgment necessary to refine and validate AI-generated content.

  • Core Competencies: Exceptional attention to detail, strong ownership mindset in fast-paced or ambiguous environments, and a rapid cognitive ramp-up time when learning complex market domains.

  • Client-Facing Capability: Strong communication and interpersonal skills, with the ability to build rapport and communicate confidently with sophisticated financial services clients.

Preferred Tools

  • Experience with modern productivity and product management tools such as Linear, Notion, Figma, Slack, GSuite, PowerPoint, and process-mapping software (Miro/Lucidchart/Visio).

  • Experience with traditional enterprise suites (Jira, Confluence, Microsoft).

Benefits

  • Competitive Compensation: A base salary range of $150,000-$170,000, commensurate with experience, plus an equity stake in a high-growth venture.

  • Comprehensive Healthcare: Premium medical, dental, and vision insurance coverage.

  • Retail: 401(k) plan.

  • Time Off: Generous Paid Time Off (PTO) policy.

  • Professional Growth: High-impact scope of ownership with direct exposure to an elite leadership team featuring alumni from Bloomberg, Blackstone, KKR, Goldman Sachs, and JPMorgan.

Interview Process

  • Hiring Manager Interview (30-minute): Focuses on role alignment, stage fit, and company values.
  • Hiring Manager Interview (60-minute): Covers candidate background, experience, and relevant expertise.
  • Technical Interview: Format is currently being finalised. Full details will be shared with candidates as they progress to this stage. For candidates located near NYC, this interview may be conducted in person.
  • Founder / CEO Interview (30-minute): Final interview for executive alignment and offer approval.

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