Business Analyst

Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing, documenting, and implementing solutions
• Collaboration with development team and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution
• Analyzing business and system requirements
• Working closely with cross-functional teams to meet project deadlines and deliver software solutions that meet or exceed client expectations
• Conducting meetings and presentations to share ideas and findings
• Focusing on solutions rather than the confines of a particular role
• Collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst and other team members
• Leading ongoing reviews of business processes and developing optimization strategies
• Staying up to date on the latest process and IT advancements to automate and modernize systems
• Documenting and communicating the results of your efforts
• Benchmarking our approaches against the latest changes and standards in the field
• Shifting between projects and tasks with ease

Qualifications

• US citizen with the ability to obtain a security clearance is required
• Bachelor's degree from an accredited university or equivalent combination of education and experience
• 3 years of applicable experience in agile business requirements or a related discipline
• Demonstrated experience creating user stories and defining acceptance criteria
• Ability to support users by investigating, communicating, and resolving their problems
• Direct experience with Software Development Life Cycle and processes in a team environment including Scaled Agile Framework (SAFe) methodology
• Experience with knowledge management and data visualization tools, systems, and processes
• Ability to elicit requirements, develop analyses, determine specification, and verify outcomes in a scrum environment
• ServiceNow experience strongly preferred