Business Analyst

What You’ll Do

• Process Discovery & Documentation
• Conduct interviews, workshops, and observations with business unit stakeholders to understand current-state processes
• Translate findings into clear, structured process documentation, workflow diagrams, and standard operating procedures
• Build a centralized library of documented workflows and processes across the organization
• Cross-Functional Analysis
• Mapped how different business units interact and where handoffs, bottlenecks, or redundancies exist
• Identify dependencies between teams and surface misalignments that impact efficiency or quality
• Facilitate cross-functional workshops to align stakeholders on future-state process design
• Process Improvement & Optimization
• Identify opportunities to streamline, simplify, or automate manual and repetitive tasks
• Develop recommendations for process improvements and help prioritize them by impact and feasibility
• Partner with technology and operations teams to evaluate and implement AI tools or workflow automations for processes
• Track and report on measurable outcomes following process changes
• Stakeholder Partnership
• Build strong relationships with leaders and operators across business units to earn trust as a process advisor
• Communicate findings and recommendations clearly to both technical and non-technical audiences
• Support change management efforts as new workflows and tools are rolled out

What We’re Looking For

• Required
• 0–5 years of experience in business workflow analysis, management consulting, AI/Automation, or a related field
• Demonstrated ability to document and map business processes (e.g., process flows, SOPs, swim lane diagrams)
• Strong analytical and structured thinking skills with a talent for breaking down complex problems
• Clear written and verbal communication skills; comfortable presenting to stakeholders at varying levels
• Collaborative and adaptable—able to build relationships across teams and navigate ambiguity
• Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management, or a related field
• Nice to Have
• Experience in a management consulting, business process automation, or process improvement role
• Experience in mobility, transportation, or operations-heavy environments
• Familiarity with process mapping tools (Lucidchart, Visio, Miro, etc.)
• Exposure to workflow automation or no-code/low-code tools (e.g., Zapier, Make, Airtable, etc.)
• Exposure to AI tools (Claude Code, Copilot Studio, etc.) and Agentic AI
• Experience working in high-growth, operationally complex environments
• Master’s degree in a relevant field (MBA, Industrial Engineering, Systems Engineering, etc.)

Compensation & Location

Beep offers a competitive benefits package including health, dental, and vision coverage, flexible PTO, and opportunities for growth as we scale.

Beep is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.