Business Analyst
Arizona State University · Campus, IL · 3 days ago
Analyst$62k–$69k/yrOther
About the role
Serves as the liaison between business units and technology teams to support Workday Financial Management and Human Capital Management (HCM).
Responsibilities
- Gathers requirements, writes specifications, and assists with the evaluation, analysis, and implementation of Workday functionality to meet business needs.
- Develops and executes test plans, conducts system and user acceptance testing, and supports end-user training and adoption.
- Analyzes and resolves Workday-related issues, ensuring timely support and effective problem-solving.
- Maintains documentation of system configurations, processes, and procedures to support knowledge transfer and compliance.
- Manages support tickets using ServiceNow and/or JIRA, ensuring timely responses, clear documentation, and appropriate resolution, or escalation.
Requirements
- Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Qualifications
- Experience in Workday Financial Management and/or Human Capital Management (HCM).
- Experience in writing functional specifications.
- Experience documenting and mapping business processes.
- Knowledge of higher education administrative systems and related business principles.
- Knowledge of automated and manual management information systems.
- Knowledge of forms design and procedures development.
- Knowledge of human resources administrative systems and related business principles.
- Ability to analyze complicated problems.
- Ability to create conceptual solutions that are technically feasible.
- Ability to clearly explain concrete processes and abstract concepts both orally and in writing.
Skills
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Experience with ServiceNow and/or JIRA.
Benefits
Not specified.
Pay
$62,000 - $68,500 annually; DOE
Schedule
Full time