Business Analyst

About the role

We're seeking a Business Analyst to join our growing team and help shape the future of healthcare technology. In this role, you'll partner closely with Product Owners, Product Managers, and subject matter experts to translate customer and operational needs into clear, actionable requirements that enable high-quality product delivery and measurable business outcomes.

Responsibilities

• Gather, analyze, and document business and system requirements through close stakeholder collaboration
• Perform workflow, gap, and impact analysis to identify opportunities for improvement
• Translate requirements into clear specifications, use cases, and acceptance criteria that are testable and development-ready
• Support backlog refinement by ensuring work items are well-defined, aligned, and clearly understood by delivery teams
• Participate in validation activities including user acceptance testing and defect triage
• Maintain accurate documentation for product functionality, workflows, and release changes
• Identify risks, inconsistencies, and dependencies within requirements
• Define requirements for automation and AI-assisted features, including inputs, outputs, rules, and expected behavior
• Translate business workflows into structured decision points suitable for AI-enabled solutions

Requirements

• Bachelor’s degree in business, technology, healthcare, or a related field, or equivalent practical experience
• 2+ years of experience in business analysis, requirements gathering, or a related customer-facing or technical role within enterprise or healthcare software
• Proven experience gathering, analyzing, and documenting business and system requirements
• Able to translate business needs into clear, structured specifications and acceptance criteria
• Experience collaborating with cross-functional teams including engineering, QA, and business stakeholders
• Strong analytical, problem-solving, and communication skills
• Foundational understanding of software systems, data structures, and integrations

Preferred Experience

• Experience documenting complex workflows or decision processes suitable for automation or AI
• Basic understanding of how AI or automation features are applied within software products (e.g., classification, recommendations, summarization)

Benefits

Our benefits package includes:

• Competitive salary
• 100% paid parental leave
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage
• Continuous learning and professional development opportunities
• Cross-functional collaboration with product, engineering, and domain experts
• Clear career advancement paths within Product and Technology

Pay

$85,000 - $95,000 annually

Schedule

Hybrid – Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)