Business Analyst 3 - HR Products

Core Responsibilities

• Reviews, analyzes and triages application issues and cases.
• Maintains detailed support documentation of ongoing projects.
• Tests internal application releases and performs periodic system maintenance.
• Provides training for internal users.
• Maintains ongoing communication and rapport with the management team regarding project activity.
• Monitors system availability, working closely with system administrators and business systems analysts.
• Recommends changes in development, maintenance, and system standards.
• Develops detailed action plan with goals and target dates and obtains necessary approvals.
• Prepares time and cost estimates for projects and proposals.
• Counsels on best practice models and benchmarking.
• Applies industrial and management engineering techniques to improve systems.
• Designs systems for production and inventory control.
• Improves productivity through the application of technology and human factors.
• Designs supply chain management standards across the university.
• Collects data to measure baseline versus improvement, before and after recommendations are implemented.
• Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.
• Participates in continuing quality improvement activities.

Department Specific Functions

• Analyze and document business requirements for HR projects, products, and processes.
• Design and implement solutions to meet HR business needs, ensuring alignment with organizational goals.
• Collaborate with HR stakeholders to gather requirements and provide technical expertise.
• Lead projects associated with HR system implementations and enhancements, applying project management methodologies.
• Conduct proactive analysis of current HR systems and processes to identify opportunities for improvement.
• Support and guide HR teams in the use of HR systems and tools.
• Mentor junior analysts and provide oversight for project managers and business analysts on assigned projects.
• Stay abreast of industry trends and new technologies related to HR systems and processes.
• Facilitate knowledge transfer and training for HR teams on new systems and processes.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Human Resources, or a related field preferred.
• Relevant certifications in HR systems (i.e. Workday) or project management are preferred.
• Minimum 5 years with 3+ years of experience in business systems analysis, with a focus on HR systems and processes preferred.
• Experience in project management and leading cross-functional teams is required.
• Skill in collecting, organizing, and analyzing data.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to exercise sound judgment in making critical decisions.
• Strong understanding of HR processes and systems.
• Ability to analyze and document business requirements.
• Proficiency in project management methodologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office Suite programs, including Excel, Visio, Project, PowerPoint, and Word.
• Knowledge of industry-specific technology and solutions.
• Ability to proactively identify needs and design solutions to meet organizational goals.