Business Analysis Manager - Care Demand Planning Insights and Automation

Job Responsibilities

• Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
• Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments.
• Define product feature and campaign success metrics and benchmarks.
• Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks.
• Utilize analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization.
• Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner. Possess the ability to influence leadership through fact-based analysis.

Education

• Bachelor's Degree in Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)
• Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.): Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
• Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
• Experience with Python, R, Go or similar statistics or data science language preferred. (Required)
• Telecommunications (Preferred)

Knowledge, Skills and Abilities

• Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)
• Problem Solving (Required)
• Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment. (Required)
• Financial Modeling (Required)
• Telecommunications (Preferred)

Job Requirements

• At least 18 years of age
• Legally authorized to work in the United States

Company Information

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

T-Mobile maintains a drug-free workplace.

Applications will be accepted while the position remains posted. Internally posted positions will remain open for a minimum of 7 consecutive calendar days. External postings may be removed at any time based on business needs, candidate volume, or other operational considerations.