Business Analysis Manager - Care Demand Planning Insights and Automation

Job Responsibilities

• Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
• Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments.
• Define product feature and campaign success metrics and benchmarks.
• Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks.
• Utilize analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization.
• Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner. Possess the ability to influence leadership through fact-based analysis.

Education

• Bachelor's Degree in Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)
• Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.): Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
• Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
• Experience with Python, R, Go or similar statistics or data science language preferred. (Required)
• Telecommunications (Preferred)

Knowledge, Skills and Abilities

• Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)
• Problem Solving (Required)
• Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment. (Required)
• Financial Modeling (Required)
• Telecommunications (Preferred)

Job Requirements

At least 18 years of age

Legally authorized to work in the United States

Travel Required (No)

DOT Regulated (No)

Safety Sensitive Position (No)