Business Advancement Specialist

Job Responsibilities

• Provide friendly, timely support to Wellness Advocates through phone, email, and other communication channels.
• Help Wellness Advocates understand the doTERRA compensation plan and company programs.
• Answer general questions related to rankings, commissions, placements, and policies.
• Monitor rank advancements and assist with recognition and follow-up communication.
• Affort exception request processing and ensure requests are handled accurately and efficiently.
• Affort conference call coordination, scheduling, and follow-up communication.
• Maintain accurate records and complete administrative tasks in a timely manner.
• Collaborate with internal teams to ensure a positive Wellness Advocate experience.
• Provide additional team support and project assistance as needed.

Job Qualifications

• Strong communication and customer service skills.
• A positive attitude with a willingness to learn and grow.
• Comfortable working in a fast-paced, team-oriented environment.
• Strong attention to detail and organizational skills.
• Ability to explain information clearly and professionally.
• Basic computer skills and ability to learn internal systems quickly.
• Previous customer service, administrative, call center, retail, or direct sales experience preferred.
• Familiarity with the direct selling industry is a plus, but not required.
• Full-time availability required.

Why This Role?

Great opportunity to gain experience in customer support and business operations.
Entry-level role with training provided.
Collaborative and team-focused environment.
Opportunity to learn about the direct selling industry and compensation structures.