Bus Technician - HOLT Truck Centers

About the role

HOLT Truck Centers seeks a Bus Technician to join our dynamic Service Department. The Service Technician plays a pivotal role in maintaining and repairing vehicles, fostering trust and transparency with both customers and internal teams.

Responsibilities

• Perform unsupervised work as outlined on major repair orders, adhering to dealership and factory standards.
• Complete major repairs within specified times.
• Diagnosis, troubleshoot, and repair non-typical vehicle issues.
• Engage with external manufacturers and warranty contacts to maximize reimbursement of services.
• Examine assigned vehicle to determine if further safety or service work is required or recommended.
• Consult with service advisor about status of the vehicle repairs.
• Provide technical expertise and guidance to all levels of technicians.
• Participate in manufacturer-sponsored training programs, schools, and events and make recommendations for other technicians within the shop.
• Document all work performed and recommended on a repair order using accepted language.
• Document all required information for the successful completion of a warranty claim.
• Road test vehicles for evaluation purposes specifically for noise, vibration, and harshness to determine needed actions.
• Notify the service advisor immediately of anything that has changed the appearance or condition of the vehicle.
• Maintain a safe and clean work environment and recommend improvements for shop safety.
• Maintain and be accountable for all dealership-owned tools and manuals. Identify issues with specialty tools and communicate to management. Make recommendations for tool replacement and inventory control.
• Operate shop equipment safely, report safety issues, and recommend maintenance and repairs immediately to management.
• Possess the ability to lead in a team environment.
• Understand, keep abreast of current with, and comply with all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, and so on. Be able to identify and communicate issues with management.
• Display work ethic it takes to ensure each job is done efficiently and completely.
• Possess great time management and organizational skills.
• Be able to drive a vehicle and determine roadworthiness.
• Perform any other duties and responsibilities as requested by manager.

Qualifications

• Must be able to pass a pre-employment drug screening and physical examination.
• Must possess a current and valid driver's license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier.
• Must be able to work in a fast-paced environment while providing a superior customer service experience.
• DOT Inspection Experience.
• Must be neat in appearance, punctual, and a team player.
• Possess good communication skills.
• Be able to adjust to multiple demands and shifting priorities and be responsive and flexible to best serve the issue at hand.
• Must be physically capable of performing the duties of technician per dealer requirements.

Preferred Qualifications

• ASE certifications.
• Good organizational skills and strong attention to detail.
• Working knowledge of International Truck / IC Bus and supplier product.
• Working knowledge of standard diagnostic software.
• Own a complete set of tools.
• Bus Certifications.
• 10+ years of experience.