BULK MATERIALS BUSINESS ANALYST

About the role

The Bulk Materials Business Analyst at Knife River is responsible for implementing and maintaining Line of Business applications, particularly focusing on the Command Alkon APEX dispatch and ticketing solution for the company's Aggregate, Asphalt, and Cement business lines. This position requires a combination of software package configuration, integration, and maintenance skills, along with a deep understanding of construction and job costing processes.

Responsibilities

• Implement corporate point of sale software including APEX and other Command Alkon applications.
• Implement various “point solution” software packages such as APEX and other systems selected to support the KRC operating companies.
• Maintain the software with proper patches, version upgrades and modules following corporate policies and procedures.
• Coordinate the integration of Line of Business or point solutions applications into the corporate Back Office (JD Edwards) system.
• Provide specialized application and technical support to Line of Business.
• Ensure all modifications and or corrective software has been fully tested and documented following corporate policies and procedures.
• Prepare and maintain documentation on all systems.
• Remain technically competent by constantly expanding technology knowledge base via approved classes or tutorial textbooks concerning hardware, software and network operating systems.
• Prepare and present findings on new knowledge involving technology-related issues to other members of the IT Team.
• Participates in business process review and re-engineering efforts to enhance business processes.
• Develop business requirements, technical specifications, test plans, and training plans to ensure technology projects are in line with business objectives.
• Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both business and IT.
• Designs, develops and delivers end training and support for end users.
• Responsible for identification and integration of data security measures.
• Travel to subsidiary companies for application implementations and support will be required.
• Available to assist with scheduled on-call support and technical emergencies as required.
• Perform other duties as assigned.

Requirements

• Requires knowledge of business applications focused on construction and job costing processes at a level normally acquired through on-the-job experience or the completion of a bachelor’s degree in business, computer science, management information systems or related field.
• Two plus years of experience in software package configuration, installation, integration and maintenance.
• Two plus years of construction software or related construction field work, including bidding, job costing, and other reporting capabilities.

Preferred Requirements

• Experience configuring and supporting Windows desktop and server operating systems.
• Knowledgeable of relational databases such as Oracle or SQL Server.
• Knowledge of software package deployment in a Citrix environment.
• Knowledge of mobile applications deployed on tablets and smart phones.
• Knowledge of working with application in a SaaS model.

Qualifications

• Good interpersonal and communications skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to perform multiple tasks and conform to timelines for successful application implementation.
• Ability to identify problems, in a timely manner, for systems utilized by a diverse customer/user base.
• Understanding of and ability to maintain confidentiality of all company information.