Building Supervisor - West Carrollton, OH

Essential Functions

• Ensures correct and proper procedures are being followed by all staff on duty
• Checks that staff members are in their correct locations
• Takes the lead in emergency situations
• Offers information to members as needed
• Informs program staff of problems arising in their areas
• Calls for subs for areas that are not staffed
• Follows appropriate safety guidelines
• Proactively solves problems
• Conducts tours of the facility for prospective members and guests
• Guides new members to their desired activities and areas
• Remains knowledgeable of member information and programs
• Performs light maintenance duties, if necessary
• Communicates to direct supervisor any concerns or incidents that may need follow-up
• Is familiar with member information as outlined in the new member handbook

Qualifications

• A high school diploma or GED is required
• One year or more of related customer service experience is required; two years or more of supervisory experience is preferred
• Computer skills are required as well as strong interpersonal skills
• Good customer service skills with the ability to communicate with people at all levels