Building Services Supervisor

About the role

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough.

Responsibilities

• Provides front line supervision to Building Services and Patient Transport and ensures that all of the employees demonstrate competency in understanding and the use of all equipment and supplies utilized throughout their shift.
• Ensures a clean and sanitary environment in all areas of responsibility throughout the Medical Center.
• Provides guidance and direction to all lines of Building Services i.e. Patient Transport, and Housekeeping, and provides feedback and/or documentation to managers.
• Makes sure to monitor Epic as it pertains to Building Services and Patient Transport operations and ensures appropriate resources are allocated so that tasks, i.e., bed/discharge cleaning, in-between case cleaning and Patient Transport trips can be completed as needed.
• Maintains professional affiliations, attends as approved assigned; outside training, conference, seminars that are applicable to the job responsibilities.
• Participates in the organization and departmental trainings and implementation and monitoring of new programs.
• Maintains safety and sanitary standards following infection control protocols in areas of responsibility, covering each assigned area to observe all service line functions with Building Services Department i.e., Patient Transport, Housekeeping to determine compliance with instructions and quality of work.
• Inspects each area of responsibility to ensure that all safety, health, and sanitation regulations are met in accordance with Federal, City, and State regulations.
• Maintains professional affiliations, attends as approved assigned; outside training, conference, seminars that are applicable to the job responsibilities.
• Communicates the need for new policies and procedures to their senior leadership in a timely manner.
• Evaluates practices and identifies areas of excessive supply usage and misuse of equipment which could lead to high costs.
• Arranges work to reduce or avoid overtime. Uses supplies efficiently. Uses equipment efficiently and ensures that equipment is in good working condition, cleaned and stored in assigned area upon completion of duties.
• Develops, plans and implements new programs, including the development of related procedures/processes.
• Communicates the need for new policies and procedures to their senior leadership in a timely manner.
• Submits reports/plans, which are requested by Supervisors, on time.
• Develops short and long range plans for the accomplishment of goals; addresses all contingencies in a plan, communicates the reason for a delay in accomplishing a plan to their Supervisor within a reasonable time.
• Utilizes audit results, quality assurance reports and accident reports to improve the quality of service.
• Develops and encourages a program of staff development. Plans the training of staff and development in advance of implementation. Trains staff members effectively and maintains detailed records of performance and training status.
• Evaluates and documents staff performance, records, and reports personnel absences, and performs personnel counseling.
• Recognizes the need to counsel subordinates and performs counseling in a timely fashion. Explains to the employee clearly what his/her responsibilities are and standards of performance. Offers guidance for improving performance to the employee. Issues corrective action, when necessary, in accordance Human Resources policies and procedures and the collective Bargaining Agreement.
• Brings to the employees attention areas of performance improvement as soon as they are recognized with a plan of action and a time frame for correction. Approaches the performance review process constructively and conducts it in accordance with personnel and departmental guidelines and procedures.
• Establishes daily assignment schedules for all employees under his/her supervision and monitors their work. Defines the expected outcome and time of completion of daily duties to the employees. Clearly communicates the objective of the assignment to the employee. Institutes appropriate follow-up with the employee to ensure that the desired outcome is reached. Assigns work in order to accomplish goals in a timely fashion and makes allowances for individual initiative. Solicits feedback from the employee to ensure the employment is understood. Allocates resources appropriately so that the task can be accomplished. Informs the employees of their assignment upon reporting to work or in advance.
• Counsels employees on performance issues and offers guidance for improvement. Issues corrective action, when necessary, in accordance Human Resources policies and procedures and the collective Bargaining Agreement.
• Conducts patient interviews to ascertain quality of service.

Qualifications

• Minimum Qualifications: A Bachelor's degree in Management or related field, or the equivalent combination of education and experience.
• Preferred Qualifications: 2 years of experience in related field, Experience with Data Analysis.

Skills

• Effective communication with all levels of the organization.

Benefits

NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters.

Pay

$66,300.00 - $78,132.60 Annually.

Schedule

N/A