Building Monitor

About the Role

The Building Monitor has primary management control over all aspects of Tri-Cities Family YMCA operations, with a special focus on building safety/security functions and building maintenance/custodial functions during open building hours. Active involvement in building oversight is required.

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming, genuine, hopeful, nurturing, and determined.

Responsibilities

• Risk Management – Patrols building and grounds to prevent fires, theft, vandalism, and other disruptive behavior. Documents incidents of personal injury, property damage, or unusual situations via Incident Report forms.
• Building Maintenance – Coordinates and assists in light maintenance tasks such as replenishing supplies, sweeping, mopping, and sanitizing areas exposed to bio-hazardous waste.
• Enforcement of Rules and Policies – Interprets and enforces YMCA rules and policies. Observes behavior, cautions or takes action against violators, and monitors compliance.
• Emergency Situations – Renders CPR and First Aid care. Telephones "911" for serious injuries and implements the YMCA’s Emergency Action Plan. Maintains relationships with local police and fire departments.
• Public Relations – Maintains a friendly and visible presence. Assists guests and members with information about facilities, programs, and services. Resolves complaints and promotes a pleasant atmosphere.
• Building Tours – Provides scheduled or on-demand guided tours of the YMCA.
• Personnel – Ensures employees are present, alert, and performing duties as expected.
• Program Support – Coordinates room rentals, equipment set-ups, and crowd control during major events.
• Front Desk – Fills in for front desk duties, including answering phones, handling transactions, and assisting with towel laundering.
• Inspections – Performs daily and periodic building inspections, updates checklists, and ensures the building is secured at the end of each shift.
• Other Duties – Performs additional tasks as assigned by the Senior Program Director.

Requirements

• Minimum age of 18.
• High school diploma preferred.
• At least one (1) year of participatory safety or security work experience is desirable.
• Completion of Child Abuse Prevention for staff and Basic CPR/First Aid/AED training within 30 days of hire.
• Ability to work independently, perform multiple tasks, and interact positively with guests and the public.
• Strong communication and listening skills.
• Willingness to continue acquiring relevant knowledge through training and study.

Skills

• Communication & Influence
• Developing Self & Others

Schedule

Various hours may include early mornings and/or late evenings as scheduled and agreed upon.

Work Environment & Physical Demands

• Regular use of a computer and phone/smart device for extended periods.
• Frequent sitting, reaching, and moving around the work environment.
• Sufficient strength, agility, and mobility to supervise program activities.
• Vision abilities including close, distance, and ability to adjust focus.
• Moderate noise level in the work environment.
• Must remain alert with no lapses of consciousness.

Employees are advised on OSHA Standards through required signage and administrative updates as compliant with federal law.