Building Automation Service Technician

A leading provider of building automation, security systems and energy services for commercial, institutional and industrial clientele.

About the Role

We’re seeking a skilled Building Automation Service Technician in the Greater Boston, MA (Chelmsford / surrounding areas) area. This role supports commercial and institutional clients by ensuring their building automation systems (BAS) and connected HVAC equipment operate reliably and efficiently. You’ll be the boots on the ground delivering onsite technical support, preventative maintenance, troubleshooting, and system optimization for a portfolio of BAS customers.

Responsibilities

• Perform on-site preventative maintenance (PM) and service visits on building automation systems and associated HVAC equipment.
• Troubleshoot, diagnose, and repair BAS hardware and control systems to minimize downtime and ensure peak performance.
• Support system start-ups, testing, calibration, and point-to-point verification.
• Work with customers, facility managers, and internal teams to resolve technical issues professionally and efficiently.
• Assist with software/firmware updates, system backups, and configuration checks.
• Respond to service calls and dispatch requests in a timely manner (including emergency or after-hours as needed).
• Maintain accurate service documentation, reports, and field logs.

Requirements

• 3+ years of hands-on experience with building automation systems (BAS), HVAC controls, DDC systems or related service work.
• Strong mechanical, electrical, and controls troubleshooting skills.
• Experience working with BAS platforms and common protocols (BACnet, Modbus, etc.).
• Comfortable using diagnostic tools, handheld meters, software utilities, and network interfaces.
• Valid driver’s license and safe driving record.
• Excellent communication skills with the ability to explain technical issues to customers and team members.

Preferred Qualifications

• BAS manufacturer experience with systems such as Niagara, Alerton, Automated Logic, Honeywell, or similar.
• HVAC mechanical or electrical training/certification.
• EPA Type II or universal refrigerant handling certification.

Benefits

• Career Advancement Opportunities
• Stable Client Base/Tenured Staff
• 401K plan
• Company Cell Phone / Laptop
• Flexible schedule
• Health/Dental insurance
• Life insurance
• Paid time off
• 3 weeks vacation + 11 Holidays + Sick time

Pay

$35 - $55 per hour