Builder Escrow Coordinator

About the role

Town & Country Title Services LLC seeks a dynamic self-starter to staff its operations in the Kansas City metropolitan area. This position will work closely with Town & Country’s affiliated builder and mortgage partners, helping these partners provide an outstanding customer experience throughout the homebuying or refinance process.

Responsibilities

• Manage the overall closing process on assigned files/clients.
• Maintain a professional relationship with customers.
• Provide the status of the transaction throughout the closing process to the appropriate customers.
• Review contract, title commitment, and lender instructions in order to prepare settlement statements and the necessary real estate documents for closing.
• Work with contractual presenters to provide a professional closing experience to include: obtaining appropriate signatures, handling of good funds, and meeting all title and lender requirements.
• Verify receipt of good funds and disburse those funds to appropriate parties.
• Assist the Escrow Processor/Closing Assistant teams to obtain and/or update file information when needed for processing.
• Communicate with Supervisor and Co-Team Members on workload and scheduled closings.
• Regular communication with other Escrow and Title Team Members as applicable.
• Other duties as assigned.
• Some travel to closings and other company offices to work may be required.

Requirements

• Experience as an escrow closer/officer for a title company or escrow company working on Builder, Resale, and Refinance files.
• Current Notary/qualified to conduct closings for Kansas and Missouri properties.
• Necessary licensure to act as an Escrow Officer in Kansas and Missouri.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Understanding of Escrow accounting.
• Understanding of Aim+, Sureclose, and/or Softpro title production systems.
• Proficient knowledge of title insurance, regulatory guidelines, legal documents, and real property law.
• Ability to build and maintain productive customer relationships.
• Ability to work independently with minimal supervision.
• Experience with developing alliances with others as necessary to accomplish work assignments.
• Ability to follow all company procedures and policies including meeting the company customer service expectations.
• Excellent verbal and written communication skills.
• Good analytical and documentation skills.
• Good customer service skills along with excellent problem-solving ability.
• Ability to productively interact with peers, customers and management.
• Proficient with internet navigation.
• Attention to detail, professionalism, organized and ability to prioritize multiple work assignments simultaneously.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Ability to lift and carry up to 25 pounds.
• Ability to talk, listen and speak clearly.

Benefits

• Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
• Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave
• Flexible work-from-home options (depending on position)
• Home purchase discount
• Tuition Reimbursement

Pay

$26.44 to $31.25 per hour depending on experience – eligible for additional performance incentives through quarterly bonus opportunities.