Budtender - Part-Time

About the role

The Sales Associate plays a crucial role in delivering world-class customer service and driving sales through personalized product recommendations and effective upselling techniques.

Responsibilities

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
• Greet customers upon entry and perform initial check-in verification of required identification (ID).
• Aid new customers with questions on state required forms; update customer information in system as needed.
• Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
• Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
• Handle customer complaints in a professional manner; escalate to management when needed.
• Maintain product, brand, and strain knowledge and keep up on current cannabis trends.
• Accurately use and maintain point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
• Assist with intake of product, inventory counts, and additional audits on a regular basis.
• Work closely with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

Requirements

• 1+ years’ customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and is 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Qualifications

• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Skills

• Customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Strong oral and written communication skills.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and is 21 years of age or older.

Benefits

C3 Industries offers medical, dental, and vision insurance for full-time staff, life insurance, short-term and long-term disability insurance, a 401(k), company-paid holidays, employee discount, and company swag.

Pay

Compensation is determined based on experience and industry norms.

Schedule

Nights, weekends, and some holidays are required.