Budtender - Part-Time

About the role

The Sales Associate plays a crucial role in delivering exceptional customer service and driving sales at C3 Industries' dispensaries. This position requires a strong commitment to meeting individual sales targets and contributing to the overall success of the store.

Responsibilities

• Provide top-tier customer service and ensure customer satisfaction.
• Meet or exceed individual sales targets and conversion rate goals.
• Greet customers and verify ID for state-required forms.
• Update customer information in the system as needed.
• Maintain the waiting room and sales floor during downtime.
• Educate customers on cannabis properties and help them select appropriate strains.
• Fill online orders efficiently and maintain customer experience.
• Handle customer complaints professionally and escalate issues to management if necessary.
• Maintain product and strain knowledge and stay updated on cannabis trends.
• Accurately use and manage the point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management.
• Aid in product intake, inventory counts, and audits.
• Support compliance with dispensary policies and assist with daily operations.

Requirements

• 1+ years’ customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Ability to meet Key Performance Indicators regularly.
• Effective multi-tasking and prioritization skills.
• Strong oral and written communication skills.
• Commitment to state and local regulations (preferred).
• Willingness to work evenings, weekends, and holidays.
• Ability to obtain and maintain required state licenses based on work location.

Qualifications

• Must be 21 years of age or older.

Skills

• Knowledge of state and local regulations (preferred).
• Pass a background check.

Benefits

C3 Industries offers comprehensive benefits including medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, a 401(k), company-paid holidays, employee discounts, and more. Compensation is determined based on experience and industry standards.