BSN Operations Coordinator, School of Nursing

Duties And Responsibilities

• Coordinate day-to-day operational activities independently for undergraduate BSN pathways, including traditional and non-traditional programs, supporting multiple cohorts with overlapping timelines.
• Cook up and disseminate orientation schedules and onboarding timelines in concert with pathway coordinators and clinical agency partners.
• Cook up and execute student registration and orientation processes, including scheduling, logistics, and communication for virtual and in-person orientation activities.
• Cook up and execute clinical onboarding processes for all undergraduate BSN pathways, ensuring students complete required health, compliance, and agency-specific requirements prior to placement deadlines.
• Maintain and monitor student health and compliance records using systems such as Typhon, TrueScreen, and MyRecordTracker, ensuring accuracy, completeness, and timely submission of required documentation to clinical agencies.
• Utilize and maintain working knowledge of external agency platforms (e.g., ACEMAPP, EXXAT) to support student onboarding and placement processes across systems.
• Utilize platforms used in the university such as SharePoint and Teams to maintain organization, tracking of work requirements, and management of documents related to the school of nursing.
• Track onboarding progress and proactively follow up with students to ensure completion of requirements, escalating concerns as needed to maintain placement eligibility.
• Support clinical placement coordination by organizing onboarding workflows, tracking student readiness, and assisting with logistics related to placement processes.
• Ensure adherence to institutional, clinical agency, and regulatory requirements, supporting program compliance and readiness for accreditation or audit review.
• Participate in meetings with clinical agency partners as needed to support coordination of placements, onboarding requirements, and issue resolution.
• Serve as a primary point of contact for students regarding onboarding, orientation, and compliance requirements; provide timely, accurate, and professional guidance.
• Serve as a liaison between the School of Nursing, students, and clinical agency partners to support efficient communication and coordination.
• Provide administrative and logistical support for School of Nursing events, initiatives, committees, and program operations.
• Deliver professional and responsive customer service to students, faculty, staff, and external partners.

Qualifications

• Experience coordinating administrative or operational processes, ideally in higher education, healthcare, or a similar environment.
• Strong organizational skills with the ability to manage multiple priorities, track detailed processes, and meet deadlines accurately.
• Ability to work independently with initiative and sound judgment.
• Proficiency with Microsoft Office and ability to learn data management and compliance systems.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and apply policies and procedures with attention to detail.
• Professional demeanor with strong interpersonal and customer service skills.