Brokerage Coordinator

As part of a “front-of-house” team, the Brokerage Coordinator is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services. The ideal candidate will be detail oriented, able to handle multiple projects simultaneously, and exhibit a friendly, professional, and customer service-oriented demeanor. This role ensures that administrative and operational functions are provided to local staff in an efficient and effective manner.

Responsibilities

• Concierge / Front of the House
  • Greets employees and announces clients and visitors during office business hours
  • Coordinates client visits and validates parking
  • Receives and directs incoming calls to appropriate parties
  • Serves as concierge to the Walnut Creek corporate office including meeting set up, coordinating catering, furniture reset, and delivering temporary equipment and supplies
  • Creatively solves problems to ensure the office operates in an efficient and effective manner
  • Utilizes and assists as needed with conference room technology and network connectivity
  • Ensures special deliveries to front desk are handled appropriately and per office requirements
• Day to Day Office Coordination
  • Collects and distributes mail daily
  • Purchases and maintains office supplies and office equipment by ordering through Workday, procurement, or outside vendor
  • Requests spending requisitions within Workday, subject to budget set by Operations Manager and company policies
  • Submits janitorial and maintenance work orders as needed and/or communicates with appropriate partners to address issues
  • Schedules office vendor appointments, communicates with office regarding any temporary issues, and ensures work completion
• Brokerage Support
  • Provides direct brokerage support to brokers in both the Oakland and Walnut Creek offices
  • Prepares Real Estate Contracts & Forms – Purchase and Sale Agreements, Leases Agreements, Tenant Estoppels, and Disclosures (Property Information Sheets and Seller’s Mandatory Disclosure)
  • Drafts Listing Agreements – Cushman & Wakefield and AIR Forms. Coordinates with Legal Department and management to finalize for execution and tracking
  • Prepares and formats Letters of Intent, Proposals to Lease or Purchase, Counter Responses, and other Transaction Related Correspondences
  • Coordinates closed deal submission to the Deal Desk
  • Organizes all agreements, property information, and due diligence materials for each pursuit and transaction
  • Supports timeliness of team’s deliverables
  • Coordinates marketing efforts with corporate marketing functions
  • Procures and coordinates property marketing collateral such as signs and professional photography subject to Cushman & Wakefield’s procurement policies and Managing Principal approval
  • Creates, enters, and maintains listings in external listing multiple services (AIR, LoopNet, and CoStar)
  • Maintains and accounts for subscription with LoopNet and team’s listings posted within
  • Maintains team’s internal active list of property listings and pursuits
  • Prepares property surveys, tour books, property flyers/brochures, and other marketing materials as needed
  • Researches availabilities and comps in listing multiple services and internal Cushman & Wakefield database

Qualifications

• HS Diploma or GED required
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
• Ability to write routine reports and correspondence
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor
• Ability to effectively present information to an internal department and/or large groups of employees
• Comfortable meeting and engaging with new people
• Warm and engaging demeanor; ability to assess circumstances, empathize, and offer help
• High level of attention to detail as well as strong interpersonal skills
• Positive attitude and a strong sense of urgency in resolving any issues that may arise
• Basic knowledge of financial terms and principles; ability to calculate simple figures such as percentages
• Ability to understand and carry out general instructions in standard situations; ability to solve problems in standard situations; requires basic analytical skills
• Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
• Comfortable with and embracing of new technologies and digital tools (e.g., apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications)
• Ability to work requiring significant walking or other means of mobility
• Ability to work in a standing position for long periods of time
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

Pay

The compensation for this position is $29.75 - $35.00 per hour, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.