Broker Administration Client Consultant - Work From Home

About the role

The individual in this position supports Medicare FMO Topline Agency partners, performing research and assisting in analyzing financial and health data. This role serves as a strategic liaison dedicated to delivering data-driven insights and exceptional service to optimize performance and partner growth.

Responsibilities

• Translate complex data into actionable insights that empower Topline Agency to make informed business decisions, cost containment strategies, while maintaining a customer centric approach to service, anticipate partner needs, understand potential pitfalls, and efficiently and effectively respond to partner requests.
• Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
• Identify and interpret trends and patterns in datasets to locate influences to help improve satisfaction with HealthSpring.
• Support the improvement of the quality and efficiency of HealthSpring Medicare by delivering high quality account management support and sales operations every day, and remain compliant with all government and company procedures and regulations.

Requirements

• Bachelor Degree and 2 years experience in data analysis and information reporting relating in healthcare, consulting or insurance industries OR 6 years experience in data analysis & information reporting relating in healthcare, consulting or insurance industries.
• Requires knowledge and experience in own function; still acquiring higher-level knowledge and skills.
• Builds own knowledge of HCSC, business processes and customers.
• Solves a range of problems.
• Analyzes possible solutions using standard procedures.
• Receives a moderate level of guidance and direction.

Preferred Job Qualifications

• Knowledge of account management and service operations.
• Understanding of Medicare services and requirements preferred.
• Understanding CMS Compliance and guidance or demonstrated research capability.
• Demonstrated communications (written and verbal) and interpersonal skills.
• Ability to problem solve, identify and assist with removing roadblocks.

Section Not Applicable

Not specified.

Pay

$61,500.00 - $136,100.00 Exact compensation may vary based on skills, experience, and location.

Schedule

This is a fully remote position, available in the US only.

Benefits

Not specified.

Skills

Not specified.

Benefits

Not specified.

Section Not Applicable

Not specified.