Bridge to Health Program Manager

This is a Fully Remote Job About Our Client:The organization operates within the healthcare industry, focusing on improving the quality, cost, and patient experience of healthcare delivery. It is a community-based, multi-specialty, physician-led group that emphasizes value-based care and innovation to support both patients and healthcare team members. The organization engages in initiatives that integrate clinical expertise with digital tools and lifestyle services to enhance patient outcomes in weight management. About the Opportunity:The BRIDGE TO HEALTH PROGRAM MANAGER is responsible for overseeing and implementing a specialized weight loss program aimed at improving patient outcomes and expanding sustainable, personalized care models. This role is pivotal in coordinating program activities, integrating services across clinical settings, and ensuring high-quality, culturally competent care. The program manager contributes by leading operational improvements, fostering collaborations, and supporting staff to deliver effective patient-centered services. Responsibilities:Oversee and implement the Bridge to Health weight loss program.Coordinate activities to meet program objectives and develop guidelines, processes, and billing systems.Collaborate with departments and stakeholders to integrate Bridge services across clinics.Provide training to clinic staff and establish partnerships with healthcare providers and local resources.Supervise and support the patient navigator responsible for Bridge weight care visits.Monitor and evaluate program performance, patient satisfaction, and quality of care; initiate improvements.Recommend and assist in developing program initiatives and operational analyses.Collect and analyze data against key performance indicators; present findings to stakeholders.Serve as a resource for internal and external program operation inquiries and resolve issues.Develop and implement clinic policies and procedures aligned with organizational goals.Participate in trainings, team meetings, and professional development activities.Conduct supervisory duties including hiring, training, performance evaluation, and employee support. Requirements:High school diploma or equivalent education, experience, or training.Minimum of 1 year experience in healthcare or related environment with frequent patient communication.Familiarity with Epic software.Strong interpersonal, communication, writing, and conflict resolution skills.Solid organizational abilities, good judgment, and attention to detail.Demonstrated empathy and professionalism in customer interactions.Proficiency with electronic tools relevant to the role. Preferred Qualifications:Bachelor’s degree.Proficiency with Microsoft Word and Excel.At least 3 years experience in clinical or customer service settings plus 2 years in a lead or supervisory role. Pay Range and Compensation Package:The salary for this role ranges from $49,700 to $88,800 annually based on full-time employment and factors including local labor markets, education, experience, and certifications. Benefits & Perks:401(k) retirement plan. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.