Bridal Store District Manager

Reports to: Director of Stores. Employment Type: Salary – Exempt. Work Location: Columbus, Ohio.

About Us

Our purpose is to create heartfelt moments and boundless inspiration — in the bridal industry and beyond. We achieve this through a family of brands designed to meet the needs of every bride, no matter style, vision, or budget. Founded in 2008 as a woman-owned business, Luxe Brands has grown from a single boutique into 16 stores across 9 states, with plans to expand our footprint over the next 3 years. Our proven concept resonates with brides wherever we operate, and we’re now embracing the opportunities and challenges of scaling a high-growth business. Entrepreneurial at our core, we believe great businesses are built through great people and great execution. Our team is made up of career-minded, goal-oriented individuals passionate about delivering an exceptional experience to every bride.

Our Core Values

• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this drive sales + camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Doesn’t let unfortunate circumstances, whether personal or work-related, come in the way of attitude at work amongst the team.
• Values Communication: Effectively interacts with clients and co-workers through verbal and non-verbal communication to reach a common goal.

Responsibilities

• Serve as a performance-based leader, driving sales growth, operational excellence, and accountability while developing high-performing teams that consistently deliver business results and exceptional client experiences.
• Lead, coach, and develop Store Managers through regular performance conversations, establishing clear expectations and holding leaders accountable to key business metrics, sales goals, and company standards.
• Analyze individual, store, and district performance metrics to identify trends, opportunities, and action plans that improve sales, productivity, profitability, and client experience.
• Provide ongoing support and guidance to Store Managers in managing daily store operations and achieving business objectives.
• Compile and communicate district performance results, business insights, and action plans to leadership.
• Recruit, hire, and develop top talent to build a strong leadership pipeline across the district.
• Address operational challenges with proactive, effective solutions that support business performance and consistency.
• Act as a liaison between leadership, team members, clients, and vendors to ensure seamless communication and execution.
• Introduce and execute strategies that enhance customer satisfaction and support the company's Sales Core Process.
• Foster a culture of accountability, ownership, continuous improvement, and high performance across all locations.
• Additional responsibilities and projects as needed to support business objectives.

Key Traits for Success

• Results-driven leader who sets high standards and consistently delivers business outcomes.
• Strong coach and developer of talent, with the ability to motivate, challenge, and elevate performance.
• Holds teams accountable through clear expectations, performance management, and consistent follow-through.
• Demonstrates a collaborative, "we over me" mindset while building strong relationships across the organization.
• Highly adaptable and able to pivot quickly in response to changing business needs and priorities.
• Passionate about delivering exceptional client experiences while maintaining operational excellence.
• Strong business acumen with the ability to analyze data, identify trends, and drive action.
• Organized and effective at managing multiple priorities in a fast-paced environment.
• Confident and decisive, with strong communication and problem-solving skills.
• Committed to continuous learning, professional development, and brand standards.
• Dependable, detail-oriented, and comfortable navigating both employee and customer relations matters.

Requirements

Required Qualifications

• Bachelor’s degree in Sales, Business Administration, or a related field, OR a minimum of 5 years of relevant professional experience.
• 3+ years of multi-store management experience, overseeing at least four locations, including managing direct and indirect reports.
• Demonstrated success leading teams to achieve sales goals, operational KPIs, and business performance objectives.
• 2+ years of experience in training and professional development.
• 2+ years of coaching, developing, and performance managing management-level direct reports, including conducting performance reviews, creating development plans, and administering corrective actions.
• 5+ years of managing core operations, including scheduling, recruitment, and training.
• Strong business acumen with experience analyzing sales, productivity, and operational metrics to drive performance improvement.
• Proficiency in software such as POS systems, CRM tools, Microsoft Office.
• Physical capability to stand for extended periods and lift up to 35 pounds (e.g., mannequins, boxes, and gowns).
• A valid driver’s license and reliable personal vehicle for weekly travel to store locations.
• Successful completion of a background check.
• Ability to travel up to 75%.

Preferred Qualifications

• Bridal industry experience.
• Proficiency with Apple products and macOS.
• Familiarity with Microsoft Teams and its suite of tools.
• Knowledge of commission-based compensation models.
• Experience with Shopify or similar POS systems.

Schedule

Flexible to support boutiques as needed any day of the week; generally, a 5-day workweek. Travel requirements: 50–75% weekly travel to oversee approximately 10 stores.

Pay

Annual compensation: Base salary starting at $110,000 (commensurate with experience) + bonus structure tied to store performance.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Short Term Disability
• Birthdays Paid Time Off
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement